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-   -   verizon and mailstreet (http://www.blackberryforums.com/general-blackberry-discussion/14805-verizon-mailstreet.html)

breakerfall 09-03-2005 02:26 AM

verizon and mailstreet
 
hi all,
having some issues here that seem to have started some time on 9/2, all was working fine beforehand...

in short, i have no internet access via MDS...
blackberry browser specifically states so, and i am unable to connect with pocketday (weather) or IM+, all of which worked previous to this issue...

i am able to access the web via internet browser, which uses verizon directly....

mail via mailstreet works fine

i have:
reset,
re-registered via options | HRT
redone enterprise activation
performed a handheld wipe and reloaded from a backup

mailstreet live chat support says my account looks good and there are no known issues with my setup

any ideas?

7250, btw...

thanks,
mike

Dusty Saddle 09-03-2005 08:32 AM

Quote:

Originally Posted by breakerfall
hi all,
having some issues here that seem to have started some time on 9/2, all was working fine beforehand...

in short, i have no internet access via MDS...
blackberry browser specifically states so, and i am unable to connect with pocketday (weather) or IM+, all of which worked previous to this issue...

i am able to access the web via internet browser, which uses verizon directly....

mail via mailstreet works fine

i have:
reset,
re-registered via options | HRT
redone enterprise activation
performed a handheld wipe and reloaded from a backup

mailstreet live chat support says my account looks good and there are no known issues with my setup

any ideas?

7250, btw...

thanks,
mike

Mike,

Try this. Go to Options, Firewall, Status, Change Option, Disabled, Save.

phrider 09-03-2005 08:36 AM

Quote:

Originally Posted by breakerfall
hi all,
having some issues here that seem to have started some time on 9/2, all was working fine beforehand...

There is a chance that it is not mailstreet, and not verizon.

My T-Mobile data access quit for my Blackberry quit at sometime after 3am EDT. It could be a Blackberry network problem.

breakerfall 09-03-2005 07:25 PM

thanks for the suggestions, guys...

everything was working fine this morning :-p ...

2 questions:
- when i go into options | firewall, i am unable to change it to anything... i dont even get the option to 'change option'... is that firewall from verizon or mailstreet?

- if, in fact there was a blackberry server issue, how much could/would that impact the functionality of my berry?

thanks again,
mike

Dusty Saddle 09-04-2005 07:31 AM

Quote:

Originally Posted by breakerfall
thanks for the suggestions, guys...

everything was working fine this morning :-p ...

2 questions:
- when i go into options | firewall, i am unable to change it to anything... i dont even get the option to 'change option'... is that firewall from verizon or mailstreet?

- if, in fact there was a blackberry server issue, how much could/would that impact the functionality of my berry?

thanks again,
mike

The firewall is blackberry. When you are into Options, Firewall, click the trackwheel and you should see Status and either Disabled or Enabled. Click trackwheel on Disabled, then click trackwheel again and click Save.

breakerfall 09-04-2005 05:26 PM

Quote:

Originally Posted by Dusty Saddle
The firewall is blackberry. When you are into Options, Firewall, click the trackwheel and you should see Status and either Disabled or Enabled. Click trackwheel on Disabled, then click trackwheel again and click Save.

thanks...
i understand the whole process in changing options, but i am unable to change the firewall options, almost like its been locked by something...

mike


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