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-   -   7 days trying to getinto my work email SOS! (http://www.blackberryforums.com/general-blackberry-discussion/14830-7-days-trying-getinto-my-work-email-sos.html)

swipeys 09-03-2005 10:44 PM

7 days trying to getinto my work email SOS!
 
Ok--I have a 7230. My company is completely pathetic in terms of allowing for non-company issued blackberry's to access their server and have push email to a personal blackberry.

We have an Outlook Web Access site, but I cannot get the blackberry and the OWA site to sync up. My other idea was to just logon to the actual site from the browser. No push email, but I can live with it. I was able to logon, and get to the point where I can see the emails in my inbox. But once I click on them, I get an error message telling me that I am trying to open an invalid address. It says:

Invalid address"
javascript:parentopenNewWindow("/exchange/forms/blahblahblahblah.

I have Javascript popups enabled in the browser. Is there a way around this? A better browser? I am on T-Mobile, so it's "t-zones" I'm using. I also say some info on TCP/IP stuff on this site about adding wap.voicestream.com to my TCP setting to get full web access. Not sure what all that means. I tried it, but may have not done it right. Its not working.

Help!

Thanks

Matt

tathepilot 09-04-2005 08:46 AM

Wirelessly posted (My sword: BlackBerry7290/4.0.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 UP.Link/6.3.0.0.0)

I'm kind of new to the game but ill try to help....your 7230 has a push address right...????? Second. Do you know your exchange admin..?? Is he/she easy to get in contact with..?? I tried the owa but it is slow.. Let me know

swipeys 09-04-2005 11:00 AM

Thanks for responding/ I do have a push address. You mean the exchange admin at my company? I'm not sure I'll get anywhere with them. I wouldn't even know who it is either.

tathepilot 09-04-2005 11:10 AM

Wirelessly posted (My sword: BlackBerry7290/4.0.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 UP.Link/6.3.0.0.0)

Yes the admin at your company...the reason I ask is because (in my opinion) the easiest and quickest way to get mail to the berry is by using exchange's foward feature...get the admin to set up a forward that all of you work email to a secondary address...i.e gmail or if necessary you push address directly...if you can't get your admin to do that...than outlook itself has a feature called "out of office assistant" you can use that as well to forward your mail, its a pain in the ass because everytime you start outlook it will say "hey buddy the out of office assistant is on, do you want to turn it off" or something like that...one good thing about o.o.o.a is.....if your sitting at you desk, if you are like me with the emails, you can temp turn off the mails while you are in the office...

swipeys 09-04-2005 12:20 PM

Ok--I see what you're saying. I will try that route. The OOOA is a good idea. Is there a place right in the OOOA settings to put the forwarding address?

If need be, is there a way to access to OWA and get around that error message you were talking about? The reason I ask is, I don't necessairly need every work email to come to the blackberry. The OOOA is a great idea, but I'd be ok with the OWA if I could get access to those messages.

tathepilot 09-04-2005 12:28 PM

Wirelessly posted (My sword: BlackBerry7290/4.0.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 UP.Link/6.3.0.0.0)

Once you get to oooa it is pretty straight foward. As for the owa, I'm not too sure about the error msg you are talking about. Have you ever thied bwc to get mail to your berry..?

swipeys 09-04-2005 12:36 PM

yup--no dice. I think I'm putting reverything in properly, but I keep getting a message that the 2 email addresses won't sync.

tathepilot 09-04-2005 12:45 PM

Wirelessly posted (My sword: BlackBerry7290/4.0.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 UP.Link/6.3.0.0.0)

I know bwc is backwards but I remember a trick that I had to do, to get it to work...on bwc, did you get to the point where bwc asks you for the incoming and outgoing mail servers???

swipeys 09-04-2005 12:54 PM

actually, I tried it with the option for OWA, not for outlook, which I think is where that option you're talking about is from. I tried that one, but had no idea about the servers. I'm open to idea, so fire away.

Thanks for taking the time to try and help. I do appreciate it.

tathepilot 09-04-2005 12:59 PM

Wirelessly posted (My sword: BlackBerry7290/4.0.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 UP.Link/6.3.0.0.0)

I know bwc is backwards but I remember a trick that I had to do, to get it to work...on bwc, did you get to the point where bwc asks you for the incoming and outgoing mail servers???

swipeys 09-04-2005 01:03 PM

I definitely know what part you're talking about, but I don't know what to do from there.

tathepilot 09-04-2005 01:05 PM

Wirelessly posted (My sword: BlackBerry7290/4.0.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 UP.Link/6.3.0.0.0)

To poll for email using bwc you will need the server info...I suggest erasing what ever account you created in bwc and start from scratch... I'd try to set up for pop access...only you will need your server info, for the server info you can try mail.yourworkdomainhere.com or whatever extension is used.

spence 09-04-2005 09:43 PM

Quote:

Originally Posted by swipeys
I definitely know what part you're talking about, but I don't know what to do from there.

- From the BWC, click "add new email account"
- Input your work email address, work username, and work password
- after a few seconds, the system will come back saying that it is unable to integrate -- from this screen, you can select OWA integration method
- In the following screen, input the same address that you would use to access your OWA (something like: https://webmail.yourdomain.com/exchange)
- Input your mailbox name (usually your network username)
- verify username and password values
- select OK and you should get the confirmation that everything is good to go...

This will work as long as you are not on Rogers who, in their infinite wisdom, have apparently blocked the necessary ports to do this; ie, OWA integration will NOT work on Rogers.

Hope this is helpful...

Zro 09-05-2005 11:25 AM

Sounds like rogers has disabled OWA Email aggrigation for your account. You may be able to call them and have them enable it.

I think by default you can only do something like hotmail, POP3, and AOL...can't even do iNotes, imap, or anything. But some people have had luck with calling them and getting it enabled.

Zro

swipeys 09-05-2005 11:51 AM

I don't have Rogers. I have T-Mobile. Maybe T Mobile needs to activate it?


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