09-05-2005, 11:03 AM
Join Date: Mar 2005
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If the handheld is not running 4.0 and you don't have the "Wipe Handheld" option, you can just set a password and enter it in 10 times wrong.
If you just want to clear the address book, install desktop manager, connect the BlackBerry, go into backup and restore, click advanced, highlight the address book on the right side, and click the clear button. This will clear just the address book database.
You can also download the handheld software from your wireless provider and go through the Application loader process. when it get's to the backup part, select to not automatically backup, then when you see the advanced button, click it and select to erase all currently installed applications and data. This will also put it in an "out of the box" state.
If you want to clear EVERYTHING off the BlackBerry, set a password, open up application loader and when it asks for the password, put it in wrong 10 times. This will wipe off all applications and give you a 507 error when the BlackBerry reboots. This essentially means there is no operating system on it.
NOTE: The above will NOT remove IT policies, passwords, locks, etc. Only the actual operating system and all associated applications and data.