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Old 09-05-2005, 10:01 AM   #1 (permalink)
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Cool Unable to open PPT´s and PDF´s

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One more: bes 4.0 SP1 (no hotfix) for exchange 2003 (over windows 2003), databases on a remote SQL server.

The users can´t open power points and PDF´s on their handhelds, but, when we launch the attachment service test it opens only PDF´s.

Any idea

Old 09-05-2005, 12:17 PM   #2 (permalink)
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Sounds like some of the distillers may not be installed correctly. Try uninstalling and reinstalling the attachment service.

If that fails, increase the logging and have a look at the attachment server logs to see if they are indicating what the failure might be.
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