BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 09-05-2005, 09:01 AM   #1 (permalink)
New Member
 
Join Date: Aug 2005
Model: 7290
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Cool Unable to open PPT´s and PDF´s

Please Login to Remove!

HI, HI, HI

One more: bes 4.0 SP1 (no hotfix) for exchange 2003 (over windows 2003), databases on a remote SQL server.

The users can´t open power points and PDF´s on their handhelds, but, when we launch the attachment service test it opens only PDF´s.

Any idea

thanks
Offline  
Old 09-05-2005, 11:17 AM   #2 (permalink)
Thumbs Must Hurt
 
akdumga's Avatar
 
Join Date: Aug 2005
Model: 7290
Posts: 89
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Sounds like some of the distillers may not be installed correctly. Try uninstalling and reinstalling the attachment service.

If that fails, increase the logging and have a look at the attachment server logs to see if they are indicating what the failure might be.
Offline  




Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.