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Old 09-05-2005, 09:01 AM   #1 (permalink)
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Cool Unable to open PPTs and PDFs

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HI, HI, HI

One more: bes 4.0 SP1 (no hotfix) for exchange 2003 (over windows 2003), databases on a remote SQL server.

The users cant open power points and PDFs on their handhelds, but, when we launch the attachment service test it opens only PDFs.

Any idea

thanks
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Old 09-05-2005, 11:17 AM   #2 (permalink)
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Sounds like some of the distillers may not be installed correctly. Try uninstalling and reinstalling the attachment service.

If that fails, increase the logging and have a look at the attachment server logs to see if they are indicating what the failure might be.
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