Originally Posted by justinfielding
When we try to sync, Blackberry Desktop complains that the handset is configured for wireless sync. How do we overcome this?
You should be able to change this in the sync settings in DM. You might need to change them on the BB itself as well (under address book, calendar, etc).
Originally Posted by Michael Rykowski
I would say go back to basics. I would first backup the device. Then reinstall the OS. and set it up like a new device.
While this is the safest approach it shouldn't be necessary unless you're having some unusual problems.