09-11-2008, 05:27 PM
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| | Pearl keeps restarting on own, handheld wipe no help
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My Pearl has been shutting down and restarting on its own multiple times a day. It has happened when I am on the phone and also when I am doing nothing at all. When it does, the red light will come on and stay on, and occasionally the camera light will come on super bright for a while. It takes a long time to restart sometimes, so I find myself pulling the battery a million times a day. I have talked to BB support for TMobile and they are no help and recommended I downgrade to 4.2, but I thought that a newer version software is usually better!
I have wiped my handheld and then restored it, and the problem is still happening. It also does not seem to be a battery issue. I am using v126.96.36.199 and have service through T-Mobile. I am hoping it is not a hardware issue. Has anyone else had this problem and resolved it? Any help please??