BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-12-2008, 08:50 PM   #1 (permalink)
New Member
 
Join Date: Sep 2007
Model: 8830
PIN: N/A
Carrier: Verizon
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Just Seeing HTML in EMail

Please Login to Remove!

I had to reset my phone software and lost the use of my 3rd party sofware to be able to see email properly.

Now, I just see the HTML code in the software and not the email...Does ayone out there have any advice for me???


I tried calling the bozos at Verizon on many occasions and I am now here.
Offline  
Old 09-13-2008, 10:38 AM   #2 (permalink)
CrackBerry Addict
 
Join Date: Nov 2007
Location: Greensboro, NC, U.S.A.
Model: 8530
OS: 5.0.0.459
PIN: N/A
Carrier: Verizon Wireless
Posts: 523
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

What were you using to view the html email? Something like Empower? If so, you have to re-install that application.

If it's Empower you can just go to their site and download it. It will recognize your device as being registered.
Offline  
Old 09-13-2008, 10:41 AM   #3 (permalink)
CrackBerry Addict
 
noeffectx's Avatar
 
Join Date: Apr 2006
Location: nyc & pt. pleasant beach, nj
Model: 8320
PIN: 123456
Carrier: T-mobile
Posts: 565
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

you should be able to view html emails if you have blackberry handheld OS 4.5+
__________________
Exchange 2007
BES 4.1.6.9

http://www.flickr.com/groups/blackberry/
Offline  
Old 09-13-2008, 10:43 AM   #4 (permalink)
BlackBerry Extraordinaire
 
holden's Avatar
 
Join Date: May 2007
Location: Florida Sunshine
Model: 9700
OS: 5.0.0.296
PIN: TOFJAGER
Carrier: Cingular-AT&T-Verizon-Nextel
Posts: 1,046
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

If your on BES, you will need to update the server to support this also.
__________________
hmeister...
nettech
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.