09-13-2008, 10:38 AM
Join Date: Nov 2007
Location: Greensboro, NC, U.S.A.
Carrier: Verizon Wireless
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What were you using to view the html email? Something like Empower? If so, you have to re-install that application.
If it's Empower you can just go to their site and download it. It will recognize your device as being registered.