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Old 09-13-2008, 05:23 AM   #1 (permalink)
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I have the new bold and I am trying to log on to my wifi network at home. It finds the network, the WEP is correct, but it won't connect due to lack of IP address.

How do I solve this, I have a netgear router so its easy to get info from there.

Any help greatly appreciated
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Old 09-13-2008, 07:47 AM   #2 (permalink)
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the router will assign an IP to your device... have you updated to the latest firmware for the router? can you see the BB on your router?
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Old 09-13-2008, 12:05 PM   #3 (permalink)
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Wirelessly posted (T-Mobile 8120)

The router will only give you an IP if you have that setting enabled.
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Old 09-13-2008, 12:07 PM   #4 (permalink)
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You need DHCP enabled on your router.
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Old 09-13-2008, 04:01 PM   #5 (permalink)
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Wirelessly posted

Do you have the MAC address filtering function enabled on the router? If so, you will need to add the mac of your bb to the "allowed devices."
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Old 09-13-2008, 04:47 PM   #6 (permalink)
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Have you limited the range of IP addresses available on your router?
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Old 09-14-2008, 12:50 PM   #7 (permalink)
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Cheers for the replys folks - this occurs at my work router, as well as home. Both routers are relatively new (less than 12 months old), and everything else connects fine (PS3, laptop, Itouch etc) - what is the problem with my bold??
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Old 09-15-2008, 03:01 AM   #8 (permalink)
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Any idea's folks?
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Old 09-15-2008, 07:54 AM   #9 (permalink)
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On your home router, I would do a full factory reset and try to connect with no security enabled. For your company router, is that a basic soho router or an enterprise class router from Cisco, Nortel, someone like that?

Report back after you try the reset at home.
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