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Old 09-13-2008, 12:10 PM   #1 (permalink)
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I seem to always have problems with DM no matter what version, even more than I had with ActiveSync when I used an IPac.

About 6 months ago an older version of DM wiped my BB 8800 clean. AT&T made good on my warranty and replaced with a new BB 8800. Since that event I have avoided DM and relied on OTA downloads. This worked fine. I had decided I could do just fine without DM.

But when OS 4.5 came around and I wanted--I needed a DM

So I downloaded DM ver 4.6. Worked fine for about 10 days and then yesterday, for no good reason, during a sync I got an error code (error code 0x80040ff8) and DM closed without finishing the sync. Tried over and over. Same error, no sync. I uninstalled and went to the other 'puter on the network and installed DM 4.6 When I synced I go the same error on this 'puter. Makes me think it's something on my device. DM sucks!

Anyone had this experience or has an idea what is going on??
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Old 09-13-2008, 12:14 PM   #2 (permalink)
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Why are you doing a sync if you don't need DM except for installing the OS? Actually, you can install the OS without running Desktop Manager. Go to c:\program files\common files\research in motion\apploader and run "Loader.exe"
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Old 09-13-2008, 12:30 PM   #3 (permalink)
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I didn't know u could use take that path and use an app loader without DM.

But, to answer ur question in full, once I had DM install it seemed to work well so I went back to using Outlook and syncing.
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Old 09-13-2008, 12:32 PM   #4 (permalink)
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No research in motion under common files on my 'puter
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Old 09-13-2008, 12:32 PM   #5 (permalink)
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Ah. Well, you can't sync without DM. I have had errors syncing but usually removing certain calendar apps or deleting and adding back contacts fixed it. I've never had major issues with DM.
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Old 09-13-2008, 12:52 PM   #6 (permalink)
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so the best thing I can do is to wait a week, two, maybe three and, if I'm lucky, things might change enough on my device to allow it to sync once again
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Old 09-13-2008, 12:55 PM   #7 (permalink)
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Can you look in the sync logs and see what it was syncing when it crashed?

You should have that research in motion folder. Did you install the OS?
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Old 09-13-2008, 01:02 PM   #8 (permalink)
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nope, no research in motion. I used Absolute Uninstaller to remove software. It is advertised as leaving no traces of the program it uninstalls. Thanks
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