01-19-2009, 10:00 AM
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| | I figured out how to fix this on one of my BB's
My assistant and I have the Curve 8300 from AT&T I have been able to open JPG's and other attachments from emails with out issue, however he could not. We are both running the exact same OS etc have a 2 gig media card installed etc. I checked all settings to compare and everything was the same.
As a test I removed the media card from his BB and tried to open an attachment. And to our surperise it worked just fine. The problem was the media card.
We copied all data from the card to the computer, and then allowed the BB do re-format the card, then copied all the data back on to it.
He is now able to open attachments with out issue.
So if you are having this problem you might try testing by removing your card or re-formatting it. Just remember to backup your data before you format it so you won't loose your photos or data.
Hope this helps.