09-15-2008, 10:29 AM
Join Date: Jun 2008
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| | BES with Desktop Manager
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I am a BES administrator from some months.
I am experiencing the problem discussed here blackberryforums.pinstack.com / showthread.php?t=32311 with only one blackberry, the one that has Desktop Manager installed on the user pc to synchronize Blackberry with the Outlook file, located on the pc.
I contacted some days ago the support of our mobile provider, about the "Transaction error. Bad format message".
They told me that DM, if used together with a BES, give these problems. And that is commonly suggested to not use DM in a BES environment.
But, if I'm not wrong, the only way to synchronize a Blackberry with a pst file from Outlook is to use DM.
Is really wrong to use DM and BES together?
I have other options to synchronize?
Thank you in advance.