I purchased a Curve from T-Mobile a few weeks ago and love it. Even after dropping it in water it still works fine. We bought another one for my wife yesterday. The software version is the same on both 18.104.22.168 but there are lots of differences between the 2 units.
The first problem I noticed is that the new one only gives me 2 options for a web browser (T-Zones or Wi-Fi Browser) while the original one gives 3. The 2 I mentioned plus Internet Browser. I can only get the browser to work when I am near a Wi-Fi spot even though the phone says EDGE in capitals.
When I am near a Wi-Fi spot I can not get some of the web sites on the new BB that I can get on the original one.
Also, the original one gives me many more selections when I select Bookmarks. There is one called "Links" that includes links to CNN, Accuweather, ESPN and a few others as well as a setup option for Handango and Facebook. The original has something called WAP Bookmarks and the newer one does not.
When I select Maps on the new one I just get the green diagonal lines but the original shows me a map. There are more differences but these are the most obvious ones so far.
I will go back to the T-Mobile store but thought I would check here first as the advice is usually better here.
Thanks for the quick replies! I had a message from T-Mobile shortly after I turned on the phone and it said it was registered with the network but I still had the same issues. I was finally able to talk to BB support at T-Mobile and they said something about Service Books (?). They had me go to "Options" ;"Advanced Options";"Host Routing Table"; select Menu; Select "Register Now" and after a few minutes everything was just like my other BB.