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Old 09-16-2008, 02:41 PM   #1 (permalink)
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Default Windows won't shut down when Blackberry on

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Hi,

Looking for a solution to a problem. Windows XP is not shutting down when my Blackberry 8830 is turned on. When I choose to shut down and my Blackberry is on, the computer does not power down. It seems to start going through the shut down process and then hangs. All I see is the blue desktop background but no desktop. If I turn my Blackberry off before shutting down, Windows will shutdown without a problem.

It hasn't always done this, just started a couple months ago. Possibly coincides with a reset that I had to do on my Blackberry to resolve a problem syncing my Blackberry with my computer.

Has anyone encountered this before and know if a solution?

Thanks,
Linda
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Old 09-16-2008, 02:44 PM   #2 (permalink)
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Are you shutting down the pc with the BB connected?
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Old 09-16-2008, 03:08 PM   #3 (permalink)
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Hi John,

I'm not sure what you mean by connected. I'm using a bluetooth connection so it is not physically connected to my computer. Desktop Manager is closed at the time that I try to shutdown. I'm just wondering what has changed. I'm not doing anything differently but now I'm getting this strange shutdown behavior.

One thing to mention is that I did try installing Desktop Manager 4.3 to see if it would help (I was running 4.2.2) but it didn't help.

Linda
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Old 09-16-2008, 03:09 PM   #4 (permalink)
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I would disconnect the bluetooth connection before shutting down the computer.
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