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Old 09-17-2008, 12:19 PM   #1 (permalink)
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Default Transfer Microsoft Exchange Settings To New Blackberry

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Hey guys, I am relatively new to the world of blackberrys so bear with me. I have a blackberry 8700 that was given to me and configured to work with my work email address. It syncs up with my work outlook computer whenever I get an email as it should. Unfortunately, I am sick and tired of how big this phone is and recently purchased a smaller pearl that I hope to carry around more. I used the desktop manager to backup and restore my new phone so that it has all the contacts, messages, etc from the 8700. When I swap the sim card, calls and texts work fine. Is there anyway that I can transfer my old outlook exchange data from my 8700 to my new pearl so I can send and recieve work emails on my smaller, more bearable pearl? Unfortunately our IT department doesn't like people using other phones so they are no help. Please let me know if there is a way I can do this. Thanks so much in advance.
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Old 09-17-2008, 12:24 PM   #2 (permalink)
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You won't be able to do this without the assistance of your IT department.
Your BES account is tied to the PIN number of the device... currently your 8700.
You need to do a new Enterprise Activation on the Pearl, so your BES account will then be assigned to the new device.
Your IT Department needs to set an Activation Password for you.

Also, you're knowingly doing something that is frowned upon by your company.
That's just stupid.
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Old 09-17-2008, 12:26 PM   #3 (permalink)
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Um, yea. Sorry 'bout that. The evil BES Admin will find out soon or later, and probably deny your request.
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Old 09-17-2008, 08:41 PM   #4 (permalink)
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Can you confirm you are on BES? If so you can make the change while connected via Desktop Manager. I had to receive a replacement phone from AT&T and made the change via Device Transfer Wizard while connected to BES over the web. It transfered the pin as part of the process.
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Old 09-17-2008, 08:44 PM   #5 (permalink)
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Which might work, if the BES isn't set up to allow/disallow certain devices.
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Old 09-17-2008, 10:24 PM   #6 (permalink)
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Quote:
Originally Posted by jimpilot View Post
Can you confirm you are on BES? If so you can make the change while connected via Desktop Manager. I had to receive a replacement phone from AT&T and made the change via Device Transfer Wizard while connected to BES over the web. It transfered the pin as part of the process.
I found a guide here:

Howto switch (to) the BlackBerry device | BlackBerryInsight
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Old 09-17-2008, 10:38 PM   #7 (permalink)
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Quote:
Originally Posted by jimpilot View Post
I have to say that it worked really good for me!
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Old 09-18-2008, 12:01 AM   #8 (permalink)
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I know of one solution that will work for sure. If you have no problem being on BIS, just do that. Input your work email into BIS and it will find it and it should work fine.
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