I'm trying to activate a Blackberry 8200 so that it will receive email from exchange.
I have installed BES Express server on the mail server.
I have connected the phone to our Wi-Fi Wireless network, in order to activate over the internet.
I cannot see the WLAN OTA Activation step in the setup at all??? So I cannot configure this?. Does the express version not include this ability to activate over wireless?
Then I put in our Vodafone sim in the phone and try and activate in the normal way and just get...
"Acquiring service connection..."
Then pauses for around twenty seconds, and then get
"Activation request failed. A service connection is unavailable"
GPRS seems to be connected and so is WI-FI.
Also we have port 3103 open and forwarded to BES.
The permission on the server are all setup, and i generated an activation key for the user, which was put into the activation field.
I haven't a clue what to do next!
Can anybody help me?