BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-08-2005, 07:46 PM   #1 (permalink)
New Member
 
Join Date: Sep 2005
Model: 7230
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Angry Word 2003 attachments will not open

Please Login to Remove!

Hi. I currently have a problem with Word 2003 attachments. They will not open. I get an error "unknown document format. Resend?". The blackberry server is currently 3.6, running service pack 1. The handheld is running version 3.7.121(Platform 1.6.1.23). Word 2000 documents open fine, as do any other attachment such as excel 2003. Not sure what the problem might be. Have tried resetting handheld, both hard and soft, and reinstalled the software. Any help would be greatly appreciated. Thanks
Offline  
Old 09-09-2005, 06:43 AM   #2 (permalink)
BlackBerry Extraordinaire
 
blkberryboy's Avatar
 
Join Date: Jan 2005
Location: Dearborn, MI
Model: Repl.
Carrier: Cingular/ATT
Posts: 1,146
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I believe if you try upgrading the BB's to 4.0.XXX (the latest version) software it should help. You can find the upgrades on the BB site or usually on the carriers site.

Good luck
__________________
JASON
iTurned to the darkside.

Last edited by blkberryboy : 09-09-2005 at 06:46 AM.
Offline  
Old 09-09-2005, 07:20 AM   #3 (permalink)
No longer Registered.
 
Dawg's Avatar
 
Join Date: Mar 2005
Location: Atlanta
Model: 8330
OS: 4.5.0.138
PIN: 31a6c9c9
Carrier: Verizon BIS
Posts: 13,962
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

id say the upgrade to 4.0 would answer all your questions
Offline  
Old 09-09-2005, 08:43 AM   #4 (permalink)
Knows Where the Search Button Is
 
Join Date: Sep 2005
Model: 7290
Posts: 42
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have the same error unrecognized document format when opening Word 2003 documents. Im running a 7290 on Cingular 4.0.0.274 but our BES is on 3.6. Can I assume that upgrading the BES to 4.0.x should resolve this ?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

NEW OEM IBM SELECTRIC III TYPEWRITER PART PAPER BAIL ARMS ORIGINAL NOS
$9.99
NEW OEM IBM SELECTRIC III TYPEWRITER PART PAPER BAIL ARMS ORIGINAL NOS pictureNEW IBM SELECTRIC TYPEWRITER PART OEM ON/OFF POWER SWITCH ORIGINAL NOS
$4.99
NEW IBM SELECTRIC TYPEWRITER PART OEM ON/OFF POWER SWITCH ORIGINAL NOS pictureIBM 1337765 Genuine OEM Lift-Off Correction Tape PACK OF 2 - FOR IBM WHEELWRITER
$17.99
IBM 1337765 Genuine OEM Lift-Off Correction Tape PACK OF 2 - FOR IBM WHEELWRITER pictureIBM 1337765 Lift-Off CorrectionTape - Genuine OEM for IBM Wheelwriter
$9.99
IBM 1337765 Lift-Off CorrectionTape - Genuine OEM for IBM Wheelwriter  pictureOEM IBM SurePOS 700 4800-743/783 250W Power Supply DPS-250AB-45A 73W0893 73Y0892
$49.99
OEM IBM SurePOS 700 4800-743/783 250W Power Supply DPS-250AB-45A 73W0893 73Y0892 picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.