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Old 09-19-2008, 09:17 AM   #1 (permalink)
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the hourglass on my phone won't stop blinking. i thought it was because i was running out of memory but i have 9348524 bytes free, which is a good amount no? everything on my phone is lagging because of the hourglass and i haven't been receiving my emails, who knows about texts and other things. im ready to throw this stupid thing off a 20 story building. please help!
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Old 09-19-2008, 09:24 AM   #2 (permalink)
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Welcome to the BBForums.

9.3 MB free "should" be fine, but you could do better. I recommend 15+MB free.

First thing, with the BB powered on, remove the battery and hold a few seconds to replace it. After it has rebooted a few minutes check the hourglassing again, and see that you are receiving emails.

I will warn you that the first couple or three minutes after it reboots it will still remain slugglish, give it a few to settle down all the data activity.
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Old 09-19-2008, 09:36 AM   #3 (permalink)
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I've seen this both on my 8830 & 8330. Battery pull, as suggested by JSanders, does the trick for me every time. Whenever I've run into this it's been during the process of browsing the Internet, and I suspect it has to do with some element of web pages that the browser can't handle.
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Old 09-19-2008, 10:04 AM   #4 (permalink)
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i tried taking the battery out and rebooting the phone. i also left the phone off overnight and still didnt fix the problem. i restarted it multiple times yesterday and it would be fine and then all of a sudden the hourglass would start blinking again. any other suggestions?
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Old 09-19-2008, 10:08 AM   #5 (permalink)
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What is your OS version at Options > About?
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Old 09-19-2008, 10:08 AM   #6 (permalink)
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Quote:
Originally Posted by laracurve View Post
i tried taking the battery out and rebooting the phone. i also left the phone off overnight and still didnt fix the problem. i restarted it multiple times yesterday and it would be fine and then all of a sudden the hourglass would start blinking again. any other suggestions?
Are you running any 3rd party applications?

-jk
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Old 09-19-2008, 10:12 AM   #7 (permalink)
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its v4.2.2.180
thats what youre talking about right?
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Old 09-19-2008, 10:21 AM   #8 (permalink)
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Yes, that is the version.
1. you could upgrade the OS.
Latest OS: 8300 4.5.0.81 / 4.5.0.55 (MultiLanguage)

2. As jmwking asked, if you are running any applications in the background (click Alt + Espcape) those can slow the device down also. Your call log, BBMessenger, Messages, Browser will always run in the background. Make certain your Browser is not on an active webpage.
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Old 09-19-2008, 10:32 AM   #9 (permalink)
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when i press the alt + back button it shows phone, set up bluetooth, sudoku, jivetalk, browser (which is on google), homescreen, options, messages, and blackberry messenger. but i'm talking about the like switch apps thing. is that what you mean?
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Old 09-19-2008, 12:12 PM   #10 (permalink)
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Yes, that's what he meant. If you only have 9MB free, having that much open could be causing it to slow down.

You could also try this: http://www.blackberryforums.com/gene...ee-memory.html
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Old 09-19-2008, 12:28 PM   #11 (permalink)
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You need to close bluetooth (that is just the setup screen, you won't be turning it off)
close sudoko
close options

The others need to run in the background.
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Old 09-19-2008, 01:44 PM   #12 (permalink)
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thanks seems like it helped by closing all the apps!
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