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Old 09-22-2008, 09:19 AM   #1 (permalink)
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Question No Audio on Movie!!! Plus a Quick Time question.

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I downloaded a movie from zml and I have video, but no audio....however when I play it on my pc the audio plays fine. Just so you know, I erased the movie and downloaded it a 2nd time and still no audio and I am using windows media player (I downloaded 2 other movies using windows and the playback works fine).

Also, when you download movies to quick time, what version are you using (I have version 7 however it asks me to download pro, at $29.99 I might add, in order to playback movies for my bb).
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Old 09-22-2008, 09:29 AM   #2 (permalink)
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What is the file format of the problem file?
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Old 09-22-2008, 09:34 AM   #3 (permalink)
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Sorry Lord, I am not that well versed in bb, what do you mean by your question?
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Old 09-22-2008, 09:47 AM   #4 (permalink)
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like is the file extention, .AVI? or mpg? or what?
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Old 09-22-2008, 10:08 AM   #5 (permalink)
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Thank you for clarifying, the format is .avi.
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Old 09-22-2008, 12:58 PM   #6 (permalink)
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You should not need Quick Time pro for what you are doing -- I think that's a marketing gimmick. I don't recall the lastest version of Quick Time, but you might need to update to the latest version.
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Old 09-22-2008, 01:02 PM   #7 (permalink)
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I believe that is the latest version, but I will uninstall and install again. Thank you Daphne, you're a saint.
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Old 09-22-2008, 01:15 PM   #8 (permalink)
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It could be that the avi file in question needs to be recoded so it fit's within the paramater's. I know I tried loading in a video file that was larger than 320x240 and I was able to hear it but couldn't see it.
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Old 09-22-2008, 01:26 PM   #9 (permalink)
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Roxio in Media Manager will convert videos to the correct format for the BlackBerry. Worked great for me with some videos I have in .avi format. The instructions are here:

How do I convert video using Roxio - BlackBerryFAQ

It works with later versions of Desktop Manager as well.
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Old 09-22-2008, 08:13 PM   #10 (permalink)
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Thank you Daphne....it worked.
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Old 09-23-2008, 12:58 AM   #11 (permalink)
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Good to hear!
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