BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-22-2008, 09:19 AM   #1 (permalink)
Thumbs Must Hurt
 
Robii's Avatar
 
Join Date: Apr 2008
Model: 8310
Carrier: AT&T
Posts: 52
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question No Audio on Movie!!! Plus a Quick Time question.

Please Login to Remove!

I downloaded a movie from zml and I have video, but no audio....however when I play it on my pc the audio plays fine. Just so you know, I erased the movie and downloaded it a 2nd time and still no audio and I am using windows media player (I downloaded 2 other movies using windows and the playback works fine).

Also, when you download movies to quick time, what version are you using (I have version 7 however it asks me to download pro, at $29.99 I might add, in order to playback movies for my bb).
Offline  
Old 09-22-2008, 09:29 AM   #2 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2008
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 95
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

What is the file format of the problem file?
Offline  
Old 09-22-2008, 09:34 AM   #3 (permalink)
Thumbs Must Hurt
 
Robii's Avatar
 
Join Date: Apr 2008
Model: 8310
Carrier: AT&T
Posts: 52
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Sorry Lord, I am not that well versed in bb, what do you mean by your question?
Offline  
Old 09-22-2008, 09:47 AM   #4 (permalink)
No longer Registered.
 
Join Date: Jan 2007
Model: 8900
OS: 4.6.1.199
Carrier: None
Posts: 2,622
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

like is the file extention, .AVI? or mpg? or what?
Offline  
Old 09-22-2008, 10:08 AM   #5 (permalink)
Thumbs Must Hurt
 
Robii's Avatar
 
Join Date: Apr 2008
Model: 8310
Carrier: AT&T
Posts: 52
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thank you for clarifying, the format is .avi.
Offline  
Old 09-22-2008, 12:58 PM   #6 (permalink)
BBF Spam Killer Moderator
 
daphne's Avatar
 
Join Date: May 2007
Location: on a sunny beach
Model: Paspt
OS: 10.3.0.90
PIN: X1ZPY34K
Carrier: VZW but not for long
Posts: 9,172
Post Thanks: 120
Thanked 146 Times in 115 Posts
Default

You should not need Quick Time pro for what you are doing -- I think that's a marketing gimmick. I don't recall the lastest version of Quick Time, but you might need to update to the latest version.
__________________
Report spam text messages to 7726
#BlackBerry by choice
Offline  
Old 09-22-2008, 01:02 PM   #7 (permalink)
Thumbs Must Hurt
 
Robii's Avatar
 
Join Date: Apr 2008
Model: 8310
Carrier: AT&T
Posts: 52
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I believe that is the latest version, but I will uninstall and install again. Thank you Daphne, you're a saint.
Offline  
Old 09-22-2008, 01:15 PM   #8 (permalink)
Thumbs Must Hurt
 
Ricky-Ray's Avatar
 
Join Date: Apr 2008
Location: Monterey Park, CA
Model: 9700
OS: 5.0.0.330
PIN: N/A
Carrier: T-Mobile
Posts: 190
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

It could be that the avi file in question needs to be recoded so it fit's within the paramater's. I know I tried loading in a video file that was larger than 320x240 and I was able to hear it but couldn't see it.
__________________
Ray

A Fisherman at heart living in the IT world.
Offline  
Old 09-22-2008, 01:26 PM   #9 (permalink)
BBF Spam Killer Moderator
 
daphne's Avatar
 
Join Date: May 2007
Location: on a sunny beach
Model: Paspt
OS: 10.3.0.90
PIN: X1ZPY34K
Carrier: VZW but not for long
Posts: 9,172
Post Thanks: 120
Thanked 146 Times in 115 Posts
Default

Roxio in Media Manager will convert videos to the correct format for the BlackBerry. Worked great for me with some videos I have in .avi format. The instructions are here:

How do I convert video using Roxio - BlackBerryFAQ

It works with later versions of Desktop Manager as well.
__________________
Report spam text messages to 7726
#BlackBerry by choice
Offline  
Old 09-22-2008, 08:13 PM   #10 (permalink)
Thumbs Must Hurt
 
Robii's Avatar
 
Join Date: Apr 2008
Model: 8310
Carrier: AT&T
Posts: 52
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thank you Daphne....it worked.
Offline  
Old 09-23-2008, 12:58 AM   #11 (permalink)
BBF Spam Killer Moderator
 
daphne's Avatar
 
Join Date: May 2007
Location: on a sunny beach
Model: Paspt
OS: 10.3.0.90
PIN: X1ZPY34K
Carrier: VZW but not for long
Posts: 9,172
Post Thanks: 120
Thanked 146 Times in 115 Posts
Default

Good to hear!
__________________
Report spam text messages to 7726
#BlackBerry by choice
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.