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Old 09-22-2008, 12:44 PM   #1 (permalink)
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Default Help! Downloading Blackberry Messenger to 8703e

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I'm trying to download Blackberry Messenger onto my 8703e (Verizon). But, when I go to the site to try to download it, I get this message:

Sorry, your device does not meet the system requirements that are needed to support BlackBerry Messenger for Software Versions 4.0 and 4.1.

Everyone else in my office has the same device with the same provider, so I know I should be able to download it. Help, please!
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Old 09-22-2008, 01:06 PM   #2 (permalink)
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Welcome to the BBForums.

You need to install from your Desktop Manager. You will need to have the OS installed on your BB, also downloaded and installed on your PC.
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Old 09-22-2008, 01:17 PM   #3 (permalink)
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Thank you so much for the welcome and reply!

But, forgive me if this is a stupid question, but this is my first encoutner with Blackberry software. I pulled up my Desktop Manager, but I'm not sure what to do from there. Again, I genuinely appreciate any guidance you could provide.
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Old 09-22-2008, 01:25 PM   #4 (permalink)
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After you have installed the DM, download and install the OS, from here: BlackBerry® Software Updates Then install the OS. Once this is done, run the Application Manager in the DM and look for the BBM and make sure there is a check mark next to it and click next, this will install it on your BB.
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Old 09-22-2008, 01:49 PM   #5 (permalink)
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You're amazing! It's working now! Thank you so so much!
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