09-23-2008, 12:28 PM
Join Date: Jul 2005
PIN: PM Me!
Post Thanks: 0
Thanked 4 Times in 3 Posts
Well considering the abuse mobile phone take .. your lucky to get 2 years out of them.
I oversee 3,500 mobile devices and we actively monitor device models and rotate models that have gone end of life every 6 months. Presently our goal was any device capable of running OS 4.1 as the minimum and going into next year it will be devices that support OS 4.5 or higher. You want to offer users the ability to use the latest functionality of the BES.
It's somewhat like a PC refresh cylce.
With your size deployment it will be hard to get better terms from your carrier on the pricing front but I'd try and keep them all on the same carrier and update everyone in the same timeframe so you can get the best ROI. I've had a number of our carriers send special pricing for the current 8830/Curve lines as they are being blown out of the channel before new models so now is a good time to form a plan.