09-23-2008, 09:12 PM
Talking BlackBerry Encyclopedia
Join Date: Feb 2006
Location: Chicago, IL
PIN: Used to
Post Thanks: 0
Thanked 0 Times in 0 Posts
I would put a call into Orange and tell them you are having problems logging onto the BIS website to change your BB device. They should transfer you to RIM which should be able to get you onto the site. Once the device is changed then your email should arrive on your new device.
I am a little confused as to how you emailed your address book to yourself, if you can do it, I did not realize you could do that. Since I was clueless about that, I would have no idea how you would get them into your BB address book. I think your going to need a PC to get them onto your BB.
Your backup is DM, Outlook, ect. unless you are on a BES. In which case all your problems of device switching would be over with.