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Old 09-24-2008, 05:06 AM   #1 (permalink)
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Angry AHHH I can't find my back up file!! 6 months of informtion lost!!!

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So last night I saw Blackberry.com had an upgrade now button to update phones to the 4.5 operating system. I clicked on it, downloaded the software and began the update, all went fine as I left it overnight, however, when I came in the morning a message was left saying that the user information could not be restored to the phone, it gave me a path to the file and told me to use application manager to restore the data. I closed the window after reading it, but in my stupidity, I didn't note down where the file was kept, so now I have 6 months worth of messages, contacts, etc. sitting on my computer and I don't know where. I don't have Blackberry desktop manager installed on my computer so I can't look in any paths of that. All I remember was that the path began with (I think) C://Documentsandsettings/ and then something else.

So basically, does anyone know where the information back up is kept? Or even what the file would be called? This is sooo frustrating!! Thanks in advance to anyone who can help!
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Old 09-24-2008, 06:11 AM   #2 (permalink)
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There's a normal place that it's located, but I hate looking it up. I just search for *.ipd files and let the computer do the work for me.
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Old 09-24-2008, 12:29 PM   #3 (permalink)
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Im afraid im not quite sure how to search for ipd files, i tried typing *.ipd into the windows search program but nothing coming up, and in advanced options there is an option to search for a specific file type but ipd is not listed. Thanks for the advance though
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Old 09-24-2008, 12:40 PM   #4 (permalink)
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Quote:
Originally Posted by zeogo View Post
Im afraid im not quite sure how to search for ipd files, i tried typing *.ipd into the windows search program but nothing coming up, and in advanced options there is an option to search for a specific file type but ipd is not listed. Thanks for the advance though
Drop the wildcard (*) and just use .ipd as your search. Typically when DM is used, this backup file is in 'my documents' unless you changed the default location within DM backup options. I'm not sure if the web upgrade stores the file in the same location.
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Old 09-24-2008, 12:42 PM   #5 (permalink)
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Oh.... and another thing. You may want to now get in the habit of routinely backing up your device. You should have something at least every 30 days, so at the most, you'd lose 1 month of changes. I have an auto backup set for every 7 days, and periodically purge old backups from my PC.
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Old 09-24-2008, 12:57 PM   #6 (permalink)
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Definitely backup often. I'm really surprised at how many people either don't back up or rely on backups made at extremely long intervals. Surely data on a BB is important or else you wouldn't carry it with you?

The default location for the backup files is in My Documents (wherever you have that set yo be on your PC).
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Old 09-24-2008, 03:28 PM   #7 (permalink)
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Quote:
Originally Posted by zeogo View Post
Im afraid im not quite sure how to search for ipd files, i tried typing *.ipd into the windows search program but nothing coming up, and in advanced options there is an option to search for a specific file type but ipd is not listed. Thanks for the advance though
If dropping the wild card doesn't work, try Blackberry or Research In Motion. That'll pull up the folders at least and one of them might contain the backup.

Make sure you're searching the whole C: drive or whatever your main drive is called and not just My Documents.
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Old 09-24-2008, 03:37 PM   #8 (permalink)
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This is what it should look like: "Backup-(2008-23-09).ipd" Without the quotes.
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Old 09-24-2008, 03:41 PM   #9 (permalink)
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Quote:
Originally Posted by zerog46 View Post
This is what it should look like: "Backup-(2008-23-09).ipd" Without the quotes.
Actually that's only for a manual backup. In this case, the file would look like 'LoaderBackup-(yyyy-mm-dd).ipd because it was initiated by the upgrade process.
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Last edited by CO_BBTechie : 09-24-2008 at 03:42 PM.
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Old 09-24-2008, 03:45 PM   #10 (permalink)
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Ya I ment to put that also thanks.
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Old 09-24-2008, 04:00 PM   #11 (permalink)
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Did you try the temporary folder?
As for backing up, I set my DM for every 2 days.
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Old 09-25-2008, 07:08 AM   #12 (permalink)
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Still can't find it :( tried searching for .ipd and also just backup, i'll try loaderbackup though. What is the temporary folder btw?
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Old 09-25-2008, 07:33 AM   #13 (permalink)
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When you do your search try using "*.ipd" or "loaderbackup*.ipd" without the quotes.
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Old 09-28-2008, 09:48 AM   #14 (permalink)
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When you put the star, what does that represent? Should I just enter that into the search box?
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Old 09-28-2008, 09:50 AM   #15 (permalink)
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Quote:
Originally Posted by zeogo View Post
Im afraid im not quite sure how to search for ipd files, i tried typing *.ipd into the windows search program but nothing coming up, and in advanced options there is an option to search for a specific file type but ipd is not listed. Thanks for the advance though
Make sure your search included hidden folders...
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Old 09-28-2008, 10:30 AM   #16 (permalink)
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Quote:
Originally Posted by zeogo View Post
When you put the star, what does that represent? Should I just enter that into the search box?

yes, put that into the search box
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Old 09-28-2008, 01:58 PM   #17 (permalink)
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Also make sure you are searching the entire computer and not just one folder. When you hit the search button in XP it defaults to the current folder you are in and not the entire pc or c drive.
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Old 09-28-2008, 02:05 PM   #18 (permalink)
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Quote:
Originally Posted by zeogo View Post
When you put the star, what does that represent? Should I just enter that into the search box?
A star is a wildcard. It means look for anything that has .ipd attached to it.
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