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Old 09-24-2008, 08:59 AM   #1 (permalink)
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Question Personal mail delivered to enterprise mailbox

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Guys...need some help. My personal verizon email is also getting delivered to my enterprise mailbox. Kind of annoying and confusing...How do I stop that? I looked at email settings and mailbox are set to "seperate". I dont see an icon for my personal mail icon either. It might be something really simple but I cant figure it out. Please let me know, Thanks
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Old 09-24-2008, 09:01 AM   #2 (permalink)
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See 1.3 here:
BES Users FAQ - BlackBerryFAQ
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Old 09-24-2008, 11:48 AM   #3 (permalink)
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Quote:
Originally Posted by crackberry101 View Post
Guys...need some help. My personal verizon email is also getting delivered to my enterprise mailbox.
Messages is not the BES inbox. It's a universal inbox.

Quote:
Originally Posted by crackberry101 View Post
I looked at email settings and mailbox are set to "seperate". I dont see an icon for my personal mail icon either. It might be something really simple but I cant figure it out.
I think you're referring to the "separate" setting for SMS/MMS. It has no bearing on email.

Try resending your service books from the Verizon BIS site. If that doesn't create a separate icon for your Verizon account then try deleting the account from BIS and re-creating it.

A battery pull may or may not help as well.

Last edited by takeshi : 09-24-2008 at 11:50 AM.
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Old 09-24-2008, 12:07 PM   #4 (permalink)
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Not sure of what mail box you are asking about, but all mail goes to the main messages folder and then to a folder for that specific account. That is how the BB works. Once it is deleted from one mail folder, it is gone from all.

Also, just a bit of advice, it isn't advisable to put personal info, mail, etc, on a company provided device, especially one on a BES. Once there, it just might not be personal any longer. Plus many companies are starting to crack down on non-work related use on company provided phones and PCs.
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