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Old 09-25-2008, 03:11 PM   #1 (permalink)
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I am new to BB - switched after having palm for 10+ years. Glad I switched but ran into a problem ----I have the upgraded OS and follow all instructions. My email is still in the link-ed format.... my phone isnt reading the HTML format. Help
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Old 09-25-2008, 03:19 PM   #2 (permalink)
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Welcome to the forums.

I had to resend my service books after the upgrade, and it only works on any NEW emails. Not any that were already on your device.
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Old 09-25-2008, 03:20 PM   #3 (permalink)
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Quote:
Originally Posted by alisamarie View Post
I am new to BB - switched after having palm for 10+ years. Glad I switched but ran into a problem ----I have the upgraded OS and follow all instructions. My email is still in the link-ed format.... my phone isnt reading the HTML format. Help
Here are the instructions fo enabling HTML email

How to enable HTML email on your BlackBerry
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Old 09-25-2008, 03:27 PM   #4 (permalink)
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thanks for the help.
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