BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-25-2008, 09:49 PM   #1 (permalink)
New Member
 
Join Date: Sep 2008
Model: 8310
PIN: N/A
Carrier: C&W
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default help me pleeeese .... major problems!

Please Login to Remove!

hi to all,

we've bought a 8310 model in the UK but we live in the West Indies. We use our local simcard here with the local server, cable and wireless.

we're having major problems with the phonebook - the phone seems to think its in the UK, when I try to dial a number that is on the sim cards phonebook (used reviously in another phone) the blackberry adds the UK country code to it (044) plus the overseas country code used to dial FROM the UK (+1) which obviously makes the number wrong and unuseable.

the voice command dialing however works fine and doesnt add the country codes ???

I've discovered that to make the phonebook numbers work I have to put the country code first (784), it then does dial correctly but still adds the +1 region code before - which is what you would dial from outside the west indies.

the question is how do I remedy this,
is the phone dialling through the UK somewhow?
can I fix it so it thinks it lives here!!
Offline  
Old 09-25-2008, 09:53 PM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,821
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

Welcome.
Go into the Phone Application, press the Menu Key and go into Options
Scroll down to Smart dialing, click the trackball and change the Country Code to +784

That should work.
Offline  
Old 09-25-2008, 10:11 PM   #3 (permalink)
New Member
 
Join Date: Sep 2008
Model: 8310
PIN: N/A
Carrier: C&W
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

ok - this is where I look stupid ....

I click on options - and smart dialing isnt listed. any ideas?
Offline  
Old 09-25-2008, 10:18 PM   #4 (permalink)
BBF Moderator
 
Stinsonddog's Avatar
 
Join Date: Mar 2005
Location: Northern California
Model: 9700
PIN: Agaboobie
Carrier: AT&T
Posts: 5,518
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by islandmom View Post
ok - this is where I look stupid ....

I click on options - and smart dialing isnt listed. any ideas?
Are you in the phone application (press green button once) before you click on options. We are not talking of options from the homescreen.
__________________
Shortcuts Rule!! Download Link:[Stinsonddog's Blackberry Tips ] GET TORCHED
@ Stinsonddog
Offline  
Old 09-25-2008, 10:23 PM   #5 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,821
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

Go into the Phone Application, press the Menu Key and go into Options
Scroll down to Smart dialing, click the trackball and change the Country Code to +784
Offline  
Old 09-25-2008, 10:36 PM   #6 (permalink)
New Member
 
Join Date: Sep 2008
Model: 8310
PIN: N/A
Carrier: C&W
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by NJBlackBerry View Post
Go into the Phone Application, press the Menu Key and go into Options
Scroll down to Smart dialing, click the trackball and change the Country Code to +784
thanks guys - didnt actually know what you meant by phone application menu but worked it out (I am blonde!)

all working fine. Thanks
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.