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Old 09-28-2008, 01:27 PM   #1 (permalink)
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i think my blackberry 8320 curve has died, the phone turned its self off and then it keeps turning its self off/on. it shows an egg timer for about 30 secs and then goes off and the red LED stays on for a couple of seconds and then the process begins all over again! i dont know what to do? Help please?

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Old 09-28-2008, 01:29 PM   #2 (permalink)
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Try this: How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ
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Old 09-28-2008, 01:31 PM   #3 (permalink)
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I presume you've done a battery pull first, to see if that helps, right?

What did you do w/the BB just before this started happening?
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Old 09-28-2008, 01:35 PM   #4 (permalink)
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dont know if i feel confident doing that, looks abit too complicated.
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Old 09-28-2008, 01:38 PM   #5 (permalink)
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i was just checking the time and put the phone back in my pocket and the next thing i know its doing this. done the whole battery and SIM thing.
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Old 09-28-2008, 01:38 PM   #6 (permalink)
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You really don't have any choice. The device is stuck in reboot loop and wiping it and reloading the OS is the only option left.
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Old 09-28-2008, 01:42 PM   #7 (permalink)
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where do i get the OS from?
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Old 09-28-2008, 01:45 PM   #8 (permalink)
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Quote:
Originally Posted by cjstevens View Post
where do i get the OS from?
CJ...
Is your phone still under warranty?

H.
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Old 09-28-2008, 01:45 PM   #9 (permalink)
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You can get the latest that your carrier offers from here:

BlackBerry Operating System Downloads - BlackBerryFAQ

Or you can get the VERY latest of all the carriers from here (along with instructions for updating):

http://www.blackberryforums.com/gene...languages.html
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Old 09-28-2008, 01:46 PM   #10 (permalink)
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Even if your phone is under warranty, when you call in they are going to want you to try reloading the OS first before sending you a warranty replacement.
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Old 09-28-2008, 03:09 PM   #11 (permalink)
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it wont detect via usb?!
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Old 09-28-2008, 04:00 PM   #12 (permalink)
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What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ
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