09-30-2008, 02:09 PM
Join Date: Jul 2005
Location: Kingston, Ontario
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I suspect it depends on how your users are handling their e-mails once received and how many they are receiving. I have had a couple of users who constantly start losing e-mails because they neither manage their e-mails on their BB or Outlook and never synchronize. The data and attachements just add up and relatively soon they start crapping out on both the BB and Outlook.
You might also try adjusting the setting on the BB - inbox options - that changes the amount of time to "keep e-mails". I believe that only impacts the e-mails that remain on the BB not in Outlook. This might keep old e-mails from piling up.
Regular battery pulls is something most users don't do, but is really important to keep the device refreshed and memory at its peak. Many IT users know the importance of rebooting their PC's but don't realize the importance of doing this on a BB. Its just as important.
__________________ Experience is a wonderful thing. It enables you to recognize a mistake when you make it again
Telus - 8130 - BES/BIS