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Old 09-30-2008, 11:21 PM   #1 (permalink)
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Default Roxio Media Manager install problem

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Hey all, I have been trying to install dm ver. 4.6. The install goes ok until it comes time to install media manager. Then I get Installshield error message stating 'unable to find a certificate file.' at this point it stops and I cancel installation and receive error 1706.
Previous Threads have touched on this barely. Any help would be much appreciated....
thanks, thomas
btw bb 8320 os 4.5.0.10
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Old 10-01-2008, 12:00 AM   #2 (permalink)
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Wirelessly posted (BB 8330)

Have you tried deleting the program and re downloading it.
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Old 10-01-2008, 11:55 AM   #3 (permalink)
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Yes, a few times. Still get the same error when it goes to install media manager.
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Old 10-01-2008, 12:05 PM   #4 (permalink)
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I gave up on Roxio add in.

I don't really need it to manage my music, pictures and ringtones... You can mount your BB MicroSD with mass storage enabled and use the XP Explorer shell. I have seen to many issues with our end users after and during installing roxio. IMHO...

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Old 10-01-2008, 12:16 PM   #5 (permalink)
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i have vista. but will try anything....It's kinda funny though we have a way of life we are all addicted to and we suffer with the battery pulls and other problems just so we can have our fix!

The business side of me says "BS! I pay a lot of $$$ and I want this fixed!". Yet, the addicted side says "Shut up or it might stop working , live with it". So, I live with it, because I can't live without it.
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