Hi all. I hope someone can help me out with this one.
I have two people who have their Blackberry sync to Exchange using the "OWA" method. This was working fine up until recently.
Now, all of a sudden, no e-mails are going to the BB at all.
Reviewing the IIS logs shows that there is nothing happening between the BB and Exchange after the initial authentication.
This is what I see now in the IIS logs:
PROPFIND /exchange/username - 80 - a.b.c.d browser-agent 302 0 0
POST /exchange - 80 - a.b.c.d browser-agent 302 0 0
GET /Exchange - 443 - a.b.c.d browser-agent browser-agent 401 2 2138074254
GET /exchweb/bin/auth/owalogon.asp url=https://server.domain.com/Exchange&reason=0 443 - a.b.c.d browser-agent 200 0 0
GET /exchange - 80 - a.b.c.d browser-agent 302 0 0
GET /Exchange/logon.asp - 443 - a.b.c.d browser-agent 401 2 2148074254
This matches exactly what I see for a "good" connection, except with a good connection, it does the owalogon.asp request again, followed by a POST to owaauth.dll, two PROPFINDs on the mailbox and then SEARCH on the Inbox.
I do not know why there would suddenly be a difference. No configuration changes has been made on the web server or exchange server. No patches has been applied to the server since 9/5/08 (according to dates on $NtUninstallKBxxxxx folders), and logfiles confirmed that the Blackberry sync worked after this date.
One of the Blackberries in question is a Pearl, I don't know what the other one is.
Any ideas where to look?