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Old 10-04-2008, 08:47 PM   #1 (permalink)
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I got my device wet. I am doing the container of rice thing. However, does BB Insurance cover wet devices?
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Old 10-04-2008, 08:49 PM   #2 (permalink)
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oh man, no!

It could be covered by insurance. The warranty certainly does not, but insurance usually does.
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Old 10-04-2008, 08:53 PM   #3 (permalink)
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I went to the Miami/Florida State game. My device got clobbered in the parking lot. Probably the hardest rain I ever experienced as a pedestrian.
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Old 10-04-2008, 10:59 PM   #4 (permalink)
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Wirelessly posted (8100 Strike 2)

Good luck.
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Old 10-04-2008, 11:03 PM   #5 (permalink)
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Sorry to hear about the phone...

Also check with your Homeowner/Renter Insurance carrier. They typically have an endorsement for Personal Computers, which Blackberries fall under since "[they] contain a central processing system." My insurance company will cover up to $5,000 minus the deductible.
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Old 10-05-2008, 12:32 AM   #6 (permalink)
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If you have insurance on your Verizon account it will be covered through Asurion. Pay the $50 deductible and Asurion will send you out another device.
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Old 10-05-2008, 08:12 AM   #7 (permalink)
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Quote:
Originally Posted by Demon View Post
If you have insurance on your Verizon account it will be covered through Asurion. Pay the $50 deductible and Asurion will send you out another device.
I do.

When I turned on the device, it was going to standby mode and the trackball was not responding to apps.

I think you can only file one claim per yr and my hope was change to the storm when it came out.
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Old 10-05-2008, 08:27 AM   #8 (permalink)
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Two claims within a rolling 12 month period.
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Old 10-05-2008, 08:36 AM   #9 (permalink)
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Could you please define "rolling"?

Do you mean continuous participating in the insurance program for 12 mos?
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Old 10-05-2008, 09:29 AM   #10 (permalink)
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"Rolling" typically means a 12 month period from the earliest claim.
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Old 10-05-2008, 10:34 AM   #11 (permalink)
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Quote:
Originally Posted by shaun27612 View Post
"Rolling" typically means a 12 month period from the earliest claim.
Correct. It does not go by calendar year.
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Old 10-05-2008, 01:01 PM   #12 (permalink)
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Understood.
Thank you.
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Old 10-06-2008, 05:17 AM   #13 (permalink)
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Insurance will cover. The only issue is that the trackball doesnt enter.
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Old 10-06-2008, 06:05 AM   #14 (permalink)
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Quote:
Originally Posted by akosnitzky View Post
I do.
my hope was change to the storm when it came out.
Verizon will not allow you to get a different device than the one covered by insurance. So if your plan was to make the claim and ask that they send you the storm instead, they won't. They will only send you the same device that you have.
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Old 10-06-2008, 10:07 AM   #15 (permalink)
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Quote:
Originally Posted by KimMazz View Post
Verizon will not allow you to get a different device than the one covered by insurance. So if your plan was to make the claim and ask that they send you the storm instead, they won't. They will only send you the same device that you have.
...and in most cases a refurb. Not that there is anything wrong with that.
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Old 10-06-2008, 10:32 AM   #16 (permalink)
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Quote:
Originally Posted by KimMazz View Post
Verizon will not allow you to get a different device than the one covered by insurance. So if your plan was to make the claim and ask that they send you the storm instead, they won't. They will only send you the same device that you have.
Which makes me sad. I can't tell you how many times I've thought of running over my 8830 in order to get a Curve or eventually the Storm.
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Old 10-06-2008, 10:39 AM   #17 (permalink)
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This is the reason I do not purchase the insurance offered by carriers. Having coverage extended from a Homeowner or Tenant/Renters policy allows for more options should something happen to the device. Also (depending on your insurance company), devices are covered under "all perils", which means every issue is covered.
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