I got my device wet. I am doing the container of rice thing. However, does BB Insurance cover wet devices?

oh man, no!

It could be covered by insurance. The warranty certainly does not, but insurance usually does.

I went to the Miami/Florida State game. My device got clobbered in the parking lot. Probably the hardest rain I ever experienced as a pedestrian.

Wirelessly posted (8100 Strike 2)

Good luck.

Sorry to hear about the phone...

Also check with your Homeowner/Renter Insurance carrier. They typically have an endorsement for Personal Computers, which Blackberries fall under since "[they] contain a central processing system." My insurance company will cover up to $5,000 minus the deductible.

If you have insurance on your Verizon account it will be covered through Asurion. Pay the $50 deductible and Asurion will send you out another device.

I do.

When I turned on the device, it was going to standby mode and the trackball was not responding to apps.

I think you can only file one claim per yr and my hope was change to the storm when it came out.

Two claims within a rolling 12 month period.

Could you please define "rolling"?

Do you mean continuous participating in the insurance program for 12 mos?

"Rolling" typically means a 12 month period from the earliest claim.

Correct. It does not go by calendar year.

Understood.
Thank you.

Insurance will cover. The only issue is that the trackball doesnt enter.

Verizon will not allow you to get a different device than the one covered by insurance. So if your plan was to make the claim and ask that they send you the storm instead, they won't. They will only send you the same device that you have.

...and in most cases a refurb. Not that there is anything wrong with that.

Which makes me sad. I can't tell you how many times I've thought of running over my 8830 in order to get a Curve or eventually the Storm.

This is the reason I do not purchase the insurance offered by carriers. Having coverage extended from a Homeowner or Tenant/Renters policy allows for more options should something happen to the device. Also (depending on your insurance company), devices are covered under "all perils", which means every issue is covered.