BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-21-2008, 09:37 PM   #1 (permalink)
Knows Where the Search Button Is
 
goodboy7's Avatar
 
Join Date: Sep 2008
Location: Las Vegas, NV
Model: 9550
OS: 5.0.0.320
Carrier: verizon
Posts: 37
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default HELP! on tmo.blackberry.net email account

Please Login to Remove!

This morning I was receiving e-mail messages from both my yahoo.com and blackberry.net account, but there is no message and it shows something like this:

From: (Sender)
Subject: (Topic)

(1Attachment)

application: multipart/unknown

(no message follows)

It happened when I tried to install the official release of the new v4.5 OS from T-mobile, which was not installed on my device. My question is "How can I retrieve those messages that I already received?" Is there a way that I can pull those up like the yahoo.com account, which is through its website or internet? I was able to check those messages coming from my yahoo account, but I do not know how to get those from tmo.blackberry.net account. I am currently using the v4.2 OS. I am thinking that the ver4.2 OS was not installed properly. It only happened for about 6 hours. They are okay now, both yahoo.com and blackberry.net e-mail messages, receiving all messages fine.

I tried calling the blackberry pda tech support from t-mobile and they said that there is no way we can retrieve those messages, unless the sender sends it again. I said "WHAT THE F___?!!" If that is the case, there is NO BACK UP for these error messages. Therefore, I RECOMMEND ALL USERS NOT TO SET UP A TMO.BLACKBERRY.NET ACCOUNT!!! It's a waste. I hope they'll do something about this.

Please help me!!!

Last edited by goodboy7 : 10-21-2008 at 09:44 PM.
Offline  
Old 10-21-2008, 11:07 PM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,020
Post Thanks: 54
Thanked 778 Times in 740 Posts
Default

That is one of the major drawbacks of using the carrier supplied email account, and not just the TMO supplied one, but all of them. Many of us here do not recommend using it all.

Not much can be done AFAIK. The only way to recover mail on that account is to resend. The only way to view them is on the BB itself, no webmail application at all.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 10-22-2008, 02:20 AM   #3 (permalink)
Knows Where the Search Button Is
 
goodboy7's Avatar
 
Join Date: Sep 2008
Location: Las Vegas, NV
Model: 9550
OS: 5.0.0.320
Carrier: verizon
Posts: 37
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks Dub! That's what I figured out and I can't do anything but to cut off and not use it.
Offline  
Old 10-22-2008, 05:11 AM   #4 (permalink)
EPIC MOD
 
ezrunner's Avatar
 
Join Date: Mar 2006
Location: Virginia Beach
Model: ZED10
OS: DOS 3.1
PIN: INK STICK
Carrier: Tmobile
Posts: 12,214
Post Thanks: 9
Thanked 6 Times in 6 Posts
Default

Wirelessly posted (off to see the wizard)

Used to be able too but they did away with it
__________________
ZED 10
Offline  
Old 10-22-2008, 06:33 AM   #5 (permalink)
Thumbs Must Hurt
 
CureMS's Avatar
 
Join Date: Sep 2008
Location: NJ
Model: 8320
OS: 4.5.0.81
PIN: wheel*
Carrier: TMO
Posts: 74
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

If you really want to use the blackberry.net address but want a web solution for backup, you could create a free account (gmail, yahoo, hotmail, etc.) and have all messages forwarded to that account. It won't recover anything already lost and it is a bit redundant but it would provide an emergency option if you do want to continue to use the address. (I confess -- I love my BB and it's cool to have a BB address!)

I don't know about the others but gmail will also allow you to send email using your BB address. As I said, it can provide an emergency solution if you do want to use the address.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.