Brand new to BB, and BBF. Awesome resource.
Question for the pro's regarding BIS and whether BIS only works for email in the outlook "Inbox" or if it works on email routed to "folders".
I was able to setup my work email on the BB Bold with BIS on the first try - just needed the email addy and password. Simple. Loved it. Email came in right away, and I could compose w/o any problems. Option to delete from handheld or mailbox. Very cool.
Then I noticed that email coming to me that was routed to an outlook folder due to "user rules" (i.e. all email from
goes to folder "joe") was not coming to BB. Only those emails that were not impacted by rules were getting to the BB.
Is that normal for BIS service? Does it work only on the inbox and not on any subfolders?
I should mention that I am using BIS for my work email since work does not have BES. Work does have email access via outlook web as well, but I did not setup the BB using that method. All I did for setup was login to BIS, add the email address and password and it was validated.
Is there a way that I can get BIS to work with email that ends up in Outlook subfolders?