Phone # change; do i need to change anything on server?
Please Login to Remove!
I have one user, verizon customer, change his phone number. He now claims to not be able to send out emails, of course he's out of town so I can't check. But is there anything that I need to change on the server for this phone number change? We are using Blackberry Professional Server.
Is he able to get to the web from his device since the change? I'd bet either he has the wrong data plan now that his number changed, or the device isn't completely provisioned. I'd first have him provision it by dialing *228 (press Send, then select option 1), and if that doesn't work call Verizon.
There wouldn't be anything on the BES to change for this.
__________________ No longer a BES Admin, but it was fun while it lasted!