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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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12-15-2008, 07:31 PM
Under normal conditions all 3rd party apps will be backed up and restored. You'll need to reenter any registration/unlock codes for those apps, though.
If there is a problem with the loader process and you have to start over then you will lose the 3rd party apps but you can manually restore all your data with the automatic backup file.
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Talking BlackBerry Encyclopedia
Posts: 246
Join Date: Mar 2008
Location: Newcastle, England
Model: 9530
OS: 5.0.0.306
Carrier: Vodafone
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12-16-2008, 08:10 AM
i asked because i followed the instructions as per the op
i could not get dm4.7 to update the os to 110.
removed and installed 4.6 and although it is a lot slower to work with it did the upgrade.
i may now remove 4.6 and re install 4.7 to work with and then go back to 4.6 for upgrades only.
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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12-16-2008, 12:52 PM
You don't need Desktop Manager in order to update your OS. Just go to C:\program files\common files\research in motion\apploader and double click on Loader.exe. It does the same thing but without Desktop Manager.
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Thumbs Must Hurt
Posts: 133
Join Date: Nov 2006
Location: Keystone State
Model: 9530
OS: 4.7.0.XXX
PIN: Its a personal identification #
Carrier: at&t
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12-16-2008, 08:33 PM
Quote:
Originally Posted by John Clark
You don't need Desktop Manager in order to update your OS. Just go to C:\program files\common files\research in motion\apploader and double click on Loader.exe. It does the same thing but without Desktop Manager.
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Even though we dont need desktop manager to upgrade have we found out why we are having so much trouble with dm 4.7? I used loader.exe to do my upgrade but also did all your suggestions from the original post. No go. Just wondering if we have found the hidden underlining yet?
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Knows Where the Search Button Is
Posts: 26
Join Date: Dec 2008
Model: 8100
PIN: N/A
Carrier: Unlocked
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Have an unlocked phone, afraid to upgrade -
12-18-2008, 08:47 AM
am living in India, hav a BB pearl 8100(RED) bought frm USA by my cousin. It is an unlocked one. It has a T Mobile Logo printed below keypad and AT&T logo during logon and shutdown screen. I am afraid that after upgrade it will get locked!!! Please tell me if there is anything like tht.
I also want to know what are things tht I wont b able to do on my unlocked phone when compared to a locked one.
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BBF Moderator
Posts: 7,372
Join Date: Feb 2006
Location: The 'burbs east of Seattle.
Model: 8220
Carrier: T-Mobile
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12-18-2008, 09:35 AM
Welcome to the Forums!
It sounds like you have a T-Mobile device that had been previously upgraded to an ATT OS. Pretty common, and nothing wrong with that. Upgrading your OS shouldn't do any harm to your unlocked status.
As far as limitations, it depends on your carrier and the OS version you decide to upgrade to. Most of the time there are no issues at all, but occaisionally, a carrier will not provide the Service Books for another carrier's OS. This could limit your web browsing capabilities as well as have an impact on other features.
This is pretty rare, however. I would suggest you try it, if things aren't working right, you can roll back to your previous OS. The link below should help you with this:
How do I downgrade the OS on my BlackBerry? - BlackBerryFAQ
1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
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Thumbs Must Hurt
Posts: 133
Join Date: Nov 2006
Location: Keystone State
Model: 9530
OS: 4.7.0.XXX
PIN: Its a personal identification #
Carrier: at&t
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12-18-2008, 11:43 AM
Quote:
Originally Posted by ndub33
Welcome to the Forums!
It sounds like you have a T-Mobile device that had been previously upgraded to an ATT OS. Pretty common, and nothing wrong with that. Upgrading your OS shouldn't do any harm to your unlocked status.
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Incorrect. Changing your OS will never re brand your phone with a different carriers logo. You simply have an AT&T phone that someone has used a t-mobile replacement part on. Once your phone is unlocked changing your OS will not lock it again. Ndub33 was right telling you that you might not get all your servive books. What carrier are you using in India?
JC
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Thumbs Must Hurt
Posts: 103
Join Date: Oct 2008
Model: 9000
PIN: N/A
Carrier: WIND (Greece)
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01-11-2009, 02:27 AM
Do we lose any of our data or settings when we upgrade? I want to change to a newer version bu dm does not back up my Bold.. Shall I risk upgrading without backup???
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Knows Where the Search Button Is
Posts: 15
Join Date: Dec 2008
Location: PAK
Model: 8310
PIN: N/A
Carrier: Mobiling Indigo
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01-11-2009, 04:21 PM
Great
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BBF Moderator
Posts: 37,790
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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01-11-2009, 04:26 PM
Quote:
Originally Posted by giorgosh
Do we lose any of our data or settings when we upgrade? I want to change to a newer version bu dm does not back up my Bold.. Shall I risk upgrading without backup???
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Since the OS upgrade requires a backup to take place first as part of the process, be careful.
i would suggest you download a newer version of Desktop Manager and get a backup of your device.
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Talking BlackBerry Encyclopedia
Posts: 390
Join Date: Jul 2008
Location: Old Fort NC
Model: 8330
OS: 4.5.0.160
PIN: 30282BE0
Carrier: verizon
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01-30-2009, 12:45 PM
Very nice!
I just want a honest weeks pay, for a honest days work - Steve Martin.
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New Member
Posts: 4
Join Date: Nov 2008
Location: UAE
Model: 8310
OS: v4.2.2.18
PIN: N/A
Carrier: Etisalat
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01-31-2009, 06:42 AM
Where did u get stucked, with with BB model??
Ranasajid
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New Member
Posts: 1
Join Date: Feb 2009
Location: India
Model: 8300
PIN: N/A
Carrier: bHARTI aIRTEL
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Blackberry 8300 update -
02-18-2009, 12:32 AM
Hi,
I have a unlocked BB 8300 from O2.
I have tried updating my BB 8300 after I got a JVM error 102 by the techniques given in all the forum but still cant get it up and working.
After updating it, the device keeps on resetting continuously. I even removed the vendor.xml. Did everything possible that i could find in the forums.
What to do? Please help my device has been off for a couple of weeks now.
Thanks
Varun
Last edited by vjethi : 02-18-2009 at 01:28 AM.
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Thumbs Must Hurt
Posts: 94
Join Date: Jan 2006
Model: 8820
Carrier: ATT
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02-22-2009, 11:36 AM
So is DM 4.7 worth using?
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BlackBerry Eagles Fan
Posts: 10,467
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
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02-22-2009, 11:40 AM
Yes, DM 4.7 is worth using. It works very well. Also, you do not need DM to install an OS. You can use the Loader.exe file that comes packaged with the OS.
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Thumbs Must Hurt
Posts: 94
Join Date: Jan 2006
Model: 8820
Carrier: ATT
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02-22-2009, 11:46 AM
I am running DM 4.6. The other day I loaded the latest os for my 8820. Ido china or something like that. Well I played with it for a few days removing files and my ringtomes disappeared. Not knowing which module has them I played some more. Finally I did a factory reset and my ringtones came back. Well at that point I dumped my latest verson and went 1 revision back. I had to reload that update so my loader file was appropriate. (I think that is necessary) Well them I went to my DM, backed up my berry and did an update. It went through the process and added nothing. I did note that when I did an advance update all of the core stuff, MDS, Language an maybe more, no longer show up. My Berry works fine and see no problem on that end. Any thoughts?
Last edited by fxstsb : 02-22-2009 at 11:47 AM.
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New Member
Posts: 7
Join Date: Jan 2009
Model: 8110
PIN: N/A
Carrier: AT&T
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03-08-2009, 01:16 AM
Followed the procedures here as well and still my 8110 will not accept an update from 4.3 to 4.5. I honestly think that There is something physically on the phone that will keep this update from happening. After several texts from RIM about how I have to update it still doesn't work. I'd contact them, but unless they find the fault to be with them, which is solely at their whim I have to pay for any advice on their part. However, I don't see how I should have to pay for anything since I've followed all of their and your directions multiple times over the last 3 months and still can't upgrade to 4.5, even when AT&T offers the upgrade, this is ridiculous. iPhone here I come, I think..??..
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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03-08-2009, 08:39 AM
Wirelessly posted (BB 11020)
Follow the instructions above. Make sure the vendor.xml file(s) are deleted then go to c:\program files\common files\research in motion\apploader and double click on Loader.exe to load the OS to your device.
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New Member
Posts: 2
Join Date: Apr 2009
Model: 8100
PIN: N/A
Carrier: Orange
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04-12-2009, 01:25 PM
Hi all. I'm new to the BB so I have a problem at updating. So when i want to update everything is going fine till i get to "Connect to the device ROM" after 5 min i get a message "unable to complete the update operation". I did everything delete the vendor file, uncheck the automatic update... Pls help if someone can. Tx
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BBF Moderator
Posts: 37,790
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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04-12-2009, 02:36 PM
You could try moving the USB cable to different port on your PC.
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Knows Where the Search Button Is
Posts: 22
Join Date: Jan 2009
Model: 9000
PIN: N/A
Carrier: VODafone
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04-13-2009, 09:52 PM
i just i have problem when installed upgrade my DM 4.6 to 5.0 but i have error when installing ( not successful )
now, when i restart my device, its loading the software 5.0 but stop in process ( no load again )
I would like to restore to 4.6 but the device not connected with Desktop Manager
can any one help me?
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I am Joan Jett
Posts: 7,031
Join Date: Oct 2005
Location: Hotels & Airports
Model: 9000
OS: 4.6.0.266
Carrier: at&t Mobility US / T-Mobile US
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04-13-2009, 09:54 PM
Quote:
Originally Posted by aussieranger
i just i have problem when installed upgrade my DM 4.6 to 5.0 but i have error when installing ( not successful )
now, when i restart my device, its loading the software 5.0 but stop in process ( no load again )
I would like to restore to 4.6 but the device not connected with Desktop Manager
can any one help me?
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This is not the correct place to pose this question.
I can breathe in clear blue water.
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Knows Where the Search Button Is
Posts: 22
Join Date: Jan 2009
Model: 9000
PIN: N/A
Carrier: VODafone
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04-13-2009, 10:02 PM
please advise where i post this issue?
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I am Joan Jett
Posts: 7,031
Join Date: Oct 2005
Location: Hotels & Airports
Model: 9000
OS: 4.6.0.266
Carrier: at&t Mobility US / T-Mobile US
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04-13-2009, 10:07 PM
Quote:
Originally Posted by aussieranger
please advise where i post this issue?
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In your own thread.
I can breathe in clear blue water.
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New Member
Posts: 2
Join Date: Apr 2009
Model: 8100
PIN: N/A
Carrier: Orange
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04-14-2009, 09:32 AM
I tried to change the usB port but nothing changed... But tx for thr tip 
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Knows Where the Search Button Is
Posts: 20
Join Date: Apr 2009
Model: 8130
PIN: N/A
Carrier: Bell
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04-18-2009, 11:11 AM
How long should the install of the OS update on my computer take?
ie: step number 2 of the instructions at the first post on this thread.
I've been waiting almost 10 minutes and it's stuck at "please wait while the InstallSheild installs ....etc..etc..."
the status bar at the bottom is all the way to the right...so it seems like it's finished, but it's just sitting there.
ARRGHGHHH!!!
I'll just keep my computer on all day and see what happens!
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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04-18-2009, 03:19 PM
Wirelessly posted (BB 11020)
It shouldn't take 10 minutes from start to finish. Stop it and then make sure no antivirus or firewall is blocking the installation.
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Knows Where the Search Button Is
Posts: 20
Join Date: Apr 2009
Model: 8130
PIN: N/A
Carrier: Bell
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04-19-2009, 10:49 AM
Dang!
Still not working. Also tried un-installing and re-installing BB Desktop app (without Auto Update)...and then the BB OS update, still nothing. Freezing during BB OS install on my computer (step 2).
I give up.
:(
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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04-19-2009, 11:24 AM
Wirelessly posted (BB 11020)
You've got a computer issue. No Antivirus or anything? Do you have administrator priviliges on the machine?
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Knows Where the Search Button Is
Posts: 20
Join Date: Apr 2009
Model: 8130
PIN: N/A
Carrier: Bell
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04-19-2009, 12:22 PM
Quote:
Originally Posted by John Clark
Wirelessly posted (BB 11020)
You've got a computer issue. No Antivirus or anything? Do you have administrator priviliges on the machine?
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YEAHOO!!
It worked!!
I disabled ALL anti-vir...ALL firewall stuff...and even right-clicked the OS exe file and 'run as...' administrator allowing ALL privileges etc!
perfect upgrade!!
thanks John!
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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04-19-2009, 12:25 PM
Wirelessly posted (BB 11020)
Good thing you didn't give up!
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New Member
Posts: 8
Join Date: Apr 2009
Model: 8900
PIN: N/A
Carrier: Tmobile
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04-20-2009, 06:23 PM
HELP!!!! I did your instructions here and now my BB is stuck on the start up page FOR THE LAST HALF HOUR!!! I receive texts and emails I cannot see and I am able to receive phone calls. Eeek! My BB has been reduced to a regular incoming phone only. HELP?!?!?
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BlackBerry Eagles Fan
Posts: 10,467
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
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04-20-2009, 06:26 PM
You updated your OS and now its on the startup page? Do you mean the T-mobile splash screen?
What happens if you remove the battery for 30 seconds?
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
[GroupWise 7.0.3 / BES 4.1.6 MR 5]
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New Member
Posts: 8
Join Date: Apr 2009
Model: 8900
PIN: N/A
Carrier: Tmobile
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04-21-2009, 10:52 AM
It still was not working....:( so I reinstalled DM 4.7 at my home computer, installed the software, took out the vendor.xml file, hooked up my bb, but it did not read the .206 software...it reinstalled the .114...at least it is not stuck on the t-mobile splash screen anymore...that was really annoying. I still had my Pearl so I switched over to that for the time being....did not realize how different the 8900 is....geesh...any ideas on how I can install the .206 at home? should I wipe the bb then install? or should I go to the apploader directly? Help?
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New Member
Posts: 8
Join Date: Apr 2009
Model: 8900
PIN: N/A
Carrier: Tmobile
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04-21-2009, 10:56 AM
oh yes...and I made sure to "uncheck" the "Check for Automatic Updates" box... In case you were wondering. ;)
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BlackBerry Eagles Fan
Posts: 10,467
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
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04-21-2009, 11:00 AM
The upgrade should be the same as a previous device. Try upgrading via loader.exe
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
[GroupWise 7.0.3 / BES 4.1.6 MR 5]
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New Member
Posts: 8
Join Date: Apr 2009
Model: 8900
PIN: N/A
Carrier: Tmobile
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04-21-2009, 11:04 AM
Ok, I will try that at home and let you know....my work computer stinks. Thanks!
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New Member
Posts: 8
Join Date: Apr 2009
Model: 8900
PIN: N/A
Carrier: Tmobile
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04-21-2009, 11:06 AM
how long does the OS upgrade usually take?
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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04-21-2009, 11:09 AM
8900 takes about 20 minutes. Older devices take 45.
Loader.exe is the preferred method for installing OS's. Do NOT attempt to wipe the device just because you can't get Loader.exe or Application Loader in DM to connect. If you do you will still have a device that doesn't connect, it will just be a dead device that doesn't connect.
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New Member
Posts: 8
Join Date: Apr 2009
Model: 8900
PIN: N/A
Carrier: Tmobile
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04-21-2009, 11:12 AM
Thank you for your help. I will try later today and keep you updated. Keep your fingers crossed that things will work out. 
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