BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-19-2008, 03:47 AM   #1 (permalink)
CrackBerry Addict
 
skyman84's Avatar
 
Join Date: Sep 2008
Location: London, UK
Model: 9900
OS: 7.1
PIN: ask!
Carrier: O2 UK
Posts: 932
Post Thanks: 0
Thanked 1 Time in 1 Post
Default Browser selecting incorrect browser...

Please Login to Remove!

Hi folks,

Problem we have is this, on eof the guys on my BES has just got a new storm from Vodafone. All activated and functioning great, webaccess, data, emails everything.....apart from...... when he trys to use the applications that are part pre-loaded into the phone, they can't connect to the internet to downlaod and install the rest of the app.

for example;
He's got a facebook app icon in the applications folder, now when clicks it, it attempts to connect to the internet to download and install the rest of the app, however he gets a connection refused message.

I've managed to track down the problem....but can't figure out how to fix it!

The web browser he uses to surf the web (which is working!) is set to use Blackberry Browser as default settings (Browser>Options>Browser Configuration>Browser: BlackBerry Browser) which works and is what I want. However, when one of these icons is pressed, it opens up the BlackBerry Browser and fails to connect, I've checked out the browser settings and it's set to Internet Browser. It lets me change it to Blackberry Browser, but when I save it, and go straight back into the screen it's changed back to Internet Browser.

So my question it this, it there anyway to either force the application we're trying to run to use the default browser settings (BlcakBerry Browser) or removed the option of Internet Browser compleatly from the device??

Just to let you know, I've set the option in the options menu to default to the BlackBerry browser, and resent service books.

What effect would it give if I deletead all the service books on the device did a battery pull, and the resent them??

Any help would be greatly apprichiated.

Cheers!
__________________
Simon
http://www.twitter.com/simonjhardy
Offline  
Old 11-19-2008, 06:09 AM   #2 (permalink)
BBF Moderator
 
akosnitzky's Avatar
 
Join Date: Jul 2005
Location: Southern Florida
Model: 9650
OS: 6.0.0.333
Carrier: Verizon BIS
Posts: 14,484
Post Thanks: 6
Thanked 7 Times in 7 Posts
Default

Wirelessly posted (Verizon 8830)

Is facebook compatible with 4.7??? Resending the service books and pulling the battery will NOT hurt your device and is worth trying.
__________________
------
Follow @akosnitzky on Twitter

LET'S GO CANES!
Offline  
Old 11-19-2008, 06:47 AM   #3 (permalink)
CrackBerry Addict
 
skyman84's Avatar
 
Join Date: Sep 2008
Location: London, UK
Model: 9900
OS: 7.1
PIN: ask!
Carrier: O2 UK
Posts: 932
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

Haha!!

I removed "ALL" service books, THEN resent the service books, this has fixed the problem!

And, yes, facebook is compatable with the storm!

Cheers
__________________
Simon
http://www.twitter.com/simonjhardy
Offline  
Old 11-19-2008, 11:23 AM   #4 (permalink)
BlackBerry Mensa
 
takeshi's Avatar
 
Join Date: Jan 2005
Location: Houston
Model: 8310
Carrier: at&t
Posts: 7,741
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by skyman84 View Post
The web browser he uses to surf the web (which is working!) is set to use Blackberry Browser as default settings (Browser>Options>Browser Configuration>Browser: BlackBerry Browser) which works and is what I want.
That doesn't set the default browser. It's just a field to select which browser you're setting the options for (they each have their own settings).

You're looking for Browser->Options->General Properties->Default Browser.

Last edited by takeshi : 11-19-2008 at 11:25 AM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.