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Old 11-19-2008, 10:54 AM   #1 (permalink)
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I am almost to the point of getting my first BB. We do not have bes server at work. I have been trying to read these forums and learn how my email will work with the BB. From what I have figured so far, I will be using BIS, the $30 plan from Verizon. So from what I understand is BIS will push the email to my BB. This is where I am confused because where is BIS pushing my email from? Our Exchange server is setup so we can use OWA or a POP3 account. I have seen this referenced in other threads but could not find how either works or which is best. I will also want to get my personal email as well. I would greatly appreciate it if either someone could let me know details of how this will work, or post a link to where I read about it. I have searched with no luck.

Thank You,

Chad
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Old 11-19-2008, 12:36 PM   #2 (permalink)
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When you set up the email account for your Blackberry, RIM will poll your company server at regular intervals and send along any new mail it finds. If your company email server supports the right services it can be instantly pushed to your device, even over BIS, as new mail arrives. Otherwise, the polling schedule goes something like this:

Account polled every 15 minutes.

If new mail is found, it's pushed to you and the polling schedule drops to every 3 minutes.

If no more new mail arrives after 15 minutes from the last pushed message, the schedule reverts back to every 15 minutes.



I found this in another thread, posted by member cde3879 :

0 min - poll email account, finds mail
3 min - poll email account, finds no mail
6 min - poll email account, finds no mail
9 min - poll email account, finds no mail
12 min - poll email account, finds no mail
15 min - poll email account, finds no mail
30 min - poll email account, finds no mail
45 min - poll email account, finds mail
48 min - poll email account, finds no mail
51 min - poll email account, finds no mail
54 min - poll email account, finds no mail
57 min - poll email account, finds no mail
60 min - poll email account, finds no mail
75 min - poll email account, finds no mail
90 min - poll email account, finds mail
93 min - poll email account, finds no mail
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Old 11-19-2008, 01:40 PM   #3 (permalink)
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You need to make sure that your company allows POP and/or IMAP access and according to your post it does. Once you get the BB and the BB dataplan and the device is properly provisioned by the carrier, then log on and set up your BIS account by selecting a user name and password and entering your ESN and device PIN and then add the email addresses (up to 10) that you want to have pushed to the device.

The install Desktop Manager from the CD that comes with the BB to sync contacts, calendar, tasks and memos. I assume you use Outlook as most of the corporate world uses it.

Check the FAQ for the how tos.
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Last edited by Dubdub : 11-19-2008 at 01:44 PM.
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Old 11-19-2008, 02:11 PM   #4 (permalink)
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Thanks for the replys. So it sounds like you setup your BIS account on a BIS web-site? Then that account, seperate from the device, checks for email and sends (pushes) it to the device? That is where I was getting confused because if the device checked for email, that would be called "pull", correct?

Thanks,

Chad
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Old 11-19-2008, 02:28 PM   #5 (permalink)
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I just checked the faq's section here for email. Sounds like my best options are POP, BB Redirector, and BB Mail Connector. Which one of these works best for like syncing, such as when I read an email on the BB or send an email on the BB, this is reflected on my pc? Also, can the BB Redirector or Mail Connector be used on both my work and my home pc?

Thanks,

Chad
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Old 11-19-2008, 03:44 PM   #6 (permalink)
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Email does not sync using BIS. To do what you ask requires BES.

Your best option is BIS. Redirector is really flakey, works sometime and not others, plus your PC must be on and connected to your email 24/7. Don't know about BB Connector however.
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Old 11-20-2008, 05:34 PM   #7 (permalink)
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Try OWA first. Other than that it sounds like POP is your other option. BIS doesn't sync anything. It only pushes email. You'll have to sync via USB cable.

Do not use Redirector or Mail Connector unless you're really into masochism.
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