11-20-2008, 12:34 PM
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| | BlackBerry Not Accepting Password
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My question/issue is - I have a user who is not able to unlock their BlackBerry on the first try. It isn't until you see the Enter "blackberry" to continue box and blackberry is entered - that he is unable to unlock the device. I would normally say that it could be an ID-ten-T error and he is entering the wrong password, but I experienced it myself when troubleshooting...and btw we both are idiots.
It's crazy - you enter the correct password each time, but it's not accepted until after like the 5th time. I've researched and researched, but haven't been able to find anytime.
Has anyone else every experience this kind of issue?