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Old 11-25-2008, 02:13 PM   #1 (permalink)
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I have never owned a blackberry or any thing like that. I just have a 4 year old flip phone from sprint. I am getting this email 100 times a day "RIM_bca28a80-e9c0-11d1-87fe-00600811c6a2".

I am 66 years old and I am not very technical. I did search google for this error message and I found this place. I hope someone can help me.

Thanks
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Old 11-25-2008, 02:19 PM   #2 (permalink)
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This is an issue with DM.

Try this link
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Old 11-25-2008, 02:24 PM   #3 (permalink)
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Thanks for the speedy response.

I have a Mac that my married kids bought for us. I am not sure what desktop manager is?
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Old 11-25-2008, 02:28 PM   #4 (permalink)
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Desktop Manager is what you probably installed on your computer with the disk that came with your BB.

Not sure about Mac, but you will need to uninstall DM. When you re-install make sure you select BIS or Blackberry Internet Service.

Its not too difficult. Good luck and report back.

Make sure you resend service books after you do this.
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Old 11-25-2008, 02:31 PM   #5 (permalink)
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blue> There was no DM application for the Mac last I knew.
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Old 11-25-2008, 02:33 PM   #6 (permalink)
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hijt> When did these emails start coming in? Are they coming to your inbox on a personal email account?
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Old 11-25-2008, 02:37 PM   #7 (permalink)
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Quote:
Originally Posted by CO_BBTechie View Post
blue> There was no DM application for the Mac last I knew.
I am not too familiar with Mac as I said. Hopefully CO can get you taken care of hijt.

Welcome to the forum.
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Old 11-25-2008, 02:44 PM   #8 (permalink)
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Quote:
Originally Posted by blue0745 View Post
Desktop Manager is what you probably installed on your computer with the disk that came with your BB.

Not sure about Mac, but you will need to uninstall DM. When you re-install make sure you select BIS or Blackberry Internet Service.

Its not too difficult. Good luck and report back.

Make sure you resend service books after you do this.
The OP said:
Quote:
I have never owned a blackberry or any thing like that. I just have a 4 year old flip phone from sprint. I am getting this email 100 times a day "RIM_bca28a80-e9c0-11d1-87fe-00600811c6a2".

hijt, does someone in your family or a friend have a BlackBerry? Are the emails possibly forwarded from someone's BlackBerry? Who are they addressed to?
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Old 11-25-2008, 02:46 PM   #9 (permalink)
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I guess I need to read a little better next time.
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Old 11-25-2008, 03:03 PM   #10 (permalink)
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The confusion is I don't own a blackberry. I just have an old flip phone. I have called my married children and none of them have a blackberry. I have a grandson out of state (to school) who does have a blackberry.

Should I call him?
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Old 11-25-2008, 03:04 PM   #11 (permalink)
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I just checked and the emails are indeed coming to my personal email account?
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Old 11-25-2008, 03:14 PM   #12 (permalink)
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Y'know, funny things happen during the holiday season...is your grandson hinting that he will be giving you a BlackBerry this Christmas? Has he been asking strange sneaky questions?
I did the exact same thing to my parents. Set everything up beforehand so they wouldn't have to do anything but learn how to open email.
What a disaster!
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Old 11-25-2008, 03:15 PM   #13 (permalink)
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I would check with your grandson. Maybe somehow the emails are being forwarded from his BlackBerry to your email. That is very odd, though. I can't think of any reasonable explanation other than the emails are being forwarded to you from someone's BlackBerry.
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Old 11-25-2008, 03:16 PM   #14 (permalink)
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I checked with the only one in my family who has a blackberry. My grandson is attending school out of state. He said he has had his blackberry for two years and has not made any changes to his blackberry since he first bought it.

The emails started 3 days ago, and they are coming to my personal email account.

Thank you to everyone who has aided in my problem
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Old 11-25-2008, 03:22 PM   #15 (permalink)
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That comment about it being a xmas gift is an interesting thought. I am not sure. I guess I could have my wife sneak around and ask.

My grandson said I could somehow filter out unwanted emails on my account. I will have to study up on that one.

Thanks
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Old 11-25-2008, 03:22 PM   #16 (permalink)
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This has got to be one of the strangest happenings.... Have you had the personal email account that is receiving the messages for very long? I'm wondering if someone else's address was recycled by the email provider. What email provider is it? Gmail, Yahoo, etc...?
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Old 11-25-2008, 03:25 PM   #17 (permalink)
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People are so kind on this forum. I might even consider looking into buying a blackberry

Thanks all
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Old 11-25-2008, 03:27 PM   #18 (permalink)
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I have had my email for three years. it is a msn account
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Old 11-25-2008, 04:04 PM   #19 (permalink)
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Wow.. I'm really at a loss. I'd say perhaps someone made a typo when setting up their own forwarding but I would have thought that they would need to have successfully authenticated the MSN account before any RIM messages were sent to it.
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