I got an email saying there is an update to my handheld software for my telus 8130 from os 4.3 to 4.5 so i click on the link and it takes me to the blackberry website to install application loader. I dl it and installed it and it tells me of the updated software and says it will install then it asks me for my email for future update notifications and i put my email in and the next button to install the software is grayed out and i can't update???!!!

Is your Blackberry plugged into your computer?

Was that email from the BlackBerry Connection? If so everyone got that email.

Go to this link:
HowTo: Upgrade your BlackBerry OS | BlackBerryInsight

pick your provider "Telus" and it will list the latest available OS version.

yes my bb was plugged in ty....

thanks for the link steve....

If you go to the link and hit "Telus" and pick your device 8130, 4.5 is not a download option so the release might have been pulled, or a false alarm.

Sorry, I hope I didn't offend...you would be amazed at how often the simplest troubleshooting step gets overlooked (including by yours truly).