BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 11-26-2008, 03:33 PM   #1 (permalink)
New Member
 
Join Date: Nov 2008
Location: Bay City, MI
Model: 8310
OS: v4.2.2.17
PIN: N/A
Carrier: AT&T
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question Curve and Contacts problem

Please Login to Remove!

Hello,

I have a user in our environment (BES and Lotus Notes) with a BB Curve and it just refuses to sync the contacts. In total, we have 51 other Curves that all (to my knowledge) sync without issue, but this one does not. In fact, there's actually something funny going on with this one. The user came to me to tell me that his contacts weren't present. When he handed it to me, it had one on it. He said it was the only one that appeared (he has approximately 50) and that even it wasn't filled in correctly. He had "updated" the one on the handheld himself with the missing information. Now the strange part...he had "updated" that one contact with an additional piece of information (cell phone number) that is NOT in his Lotus contact information (still isn't) and when I do a hard reset and wipe the handheld and set it back up, it all comes up just fine except for the contacts (which again only has the one entry...and HAS the additional cell phone number). That tells me that the device isn't truly "wiped" when a hard reset is done. I've checked his PIM setting on the BES...they're exactly like everyone elses.

Anyone have a suggestion?

Thank you in advance...

Jeff
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

DEC M8044 DK Memory Board
$89.99
DEC M8044 DK Memory Board pictureNew Siemens memory card 6ES7 954-8LE02-0AA0 6ES7954-8LE02-0AA0 One year warranty
$309.98
New Siemens memory card 6ES7 954-8LE02-0AA0 6ES7954-8LE02-0AA0 One year warranty pictureMEASUREX ECC MEMORY-2MB BOARD ASSY 05353100 04353100 REV. B 60 Day Warranty
$125.0
MEASUREX  ECC MEMORY-2MB BOARD  ASSY 05353100  04353100 REV. B  60 Day Warranty picture(Q8-3) FANUC A16B-1211-0042 MEMORY MODULE RAM PC BOARD
$549.99
(Q8-3) FANUC A16B-1211-0042 MEMORY MODULE RAM PC BOARD pictureEGAN 447438 MEMORY BOARD *USED*
$263.0
EGAN 447438 MEMORY BOARD *USED* picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.