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Old 11-26-2008, 05:09 PM   #1 (permalink)
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Default number 2 key doesn't work

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Hi there, i'm new to all this so please be patient with me. I recently bought a 8100 from ebay and it had the message 'handhels is locked' on it and after reading a thread on the internet telling me to enter the code incorrectly 10 times i did so. now it is asking me to enter 'blackberry'.... the problem is the number 2 key with 'y' on it isn't working. any clues as to how i can rectify this?
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Old 11-26-2008, 05:31 PM   #2 (permalink)
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If you are feeling brave, you could take out the keypad and clean it good, or replace it (diassambly link for the 8100 is below).


8100 Disassembly - BlackBerryFAQ
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1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
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Old 11-27-2008, 01:47 PM   #3 (permalink)
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Hi thanks for response. I tried this to begin with but it didn't work i think it might be the silver pad thats attached to the mother board. Is it possible to replace this do you think? or is it a phone shop job?
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