11-28-2008, 08:10 AM
Join Date: Feb 2008
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| | BES on Virtual Server Issue
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We are currently experiencing problems when synchronizing BlackBerry devices.
We are using BES 4.0 and on Microsoft Virtual Server.
We are unable to do a wireless activation on the BlackBerry device has we get a message, "An error occured, contact your system administrator".
We then have to try synch using a usb cable which is really annoying because it can take 2 or 3 synchs just to get the calendar to work (Microsoft Exchange) which means removing and adding the user on the bes and wiping the handheld. The whole process takes about a hour.
Does anyone know if this down to the server been virtual?
163 users on the BES. After a synch we will end up getting the device back about a week later because it lost synch...
Can anybody help?