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Old 11-28-2008, 07:49 PM   #1 (permalink)
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Ok, so today at school I accidentally hit the corner of a desk, piercing through my jeans and hitting my BB pearl 8220. There is no structural damage, however, I believe the lcd screen has been cracked as the screen does not display anything at all. I purchased it two weeks ago tommorow at a local best buy and I am on prepaid with Rogers. I have no idea what to do, any help is appreciated!!!

Cliffs:
-Hit corner of a desk at school
-Probably cracked lcd screen, no visible damage
-Bought two weeks ago at Best buy
-Any help!?
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Old 11-28-2008, 08:04 PM   #2 (permalink)
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Warranty?!
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Old 11-28-2008, 08:07 PM   #3 (permalink)
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Would it be covered by the 1 year manufacturer's warranty?
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Old 11-28-2008, 08:08 PM   #4 (permalink)
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If there is no physical damage, you may be covered by the manufacturer's warranty.
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Old 11-28-2008, 08:13 PM   #5 (permalink)
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On both the outside and inside screens, there are no cracks/dents at all. However, when you turn on the phone, you can see a crack underneath the phones outside screen, and there is a dot on the inside screen, the rest is black.
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Old 11-28-2008, 08:54 PM   #6 (permalink)
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In that case, remove the battery and return the berry to the store from where bought it.
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Old 11-30-2008, 04:37 PM   #7 (permalink)
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Update: Returned to BestBuy and got full refund.
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Old 11-30-2008, 06:08 PM   #8 (permalink)
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Quote:
Originally Posted by crazy11 View Post
Update: Returned to BestBuy and got full refund.
Awesome
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Old 12-01-2008, 12:42 AM   #9 (permalink)
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Great! got your replacement phone yet?
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