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Old 11-30-2008, 03:00 PM   #1 (permalink)
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Default Gmail Reconciliation Issues

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Before I start, I understand these gmail issues have been discussed before, but I cannot find the exact answer. Feel free to post a link to another discussion that provides a solution (or lack thereof)...

I just got my first blackberry this past week (Curve 8320). I thought I would have no issues with gmail on the blackberry but I'm starting to run into some problems. All the problems deal with how gmail and the BIS account I set up sync with each other. Here are the issues:
  1. When I receive a new email and read it on gmail.com, the message is not marked as read on my device.
  2. When I delete a message from gmail.com, it is not deleted on my device.
  3. When I read a message on my device, it is not marked as read in gmail.com.


From what I can see, these are the only issues with using BIS with gmail. I know I can just use the gmail app, but it takes forever for the emails to show up on my device. Are there any solutions to these issues? Thanks in advance.
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Old 11-30-2008, 03:49 PM   #2 (permalink)
x14
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Read marks are not synchronized between Gmail and the handheld. Delete synchronization from Gmail to handheld can take a very long time (can be 1+ hour) but it does work.
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Old 11-30-2008, 04:28 PM   #3 (permalink)
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Originally Posted by x14 View Post
Read marks are not synchronized between Gmail and the handheld. Delete synchronization from Gmail to handheld can take a very long time (can be 1+ hour) but it does work.
Oh ok, I didn't think it synced at all. What makes it take so long?
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Old 11-30-2008, 06:17 PM   #4 (permalink)
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Originally Posted by dmhgt View Post
Oh ok, I didn't think it synced at all. What makes it take so long?
I agree .. I do not think your gmail is synced at all with your handheld. Try deleting your account on BIS and recreating it. Make sure your resend the service books and a do a battery pull before you expect gmail emails on your handheld.
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