I received a replacement 8830 that I wanted to update to what's in the unit I'm planning on returning (188.8.131.52). I used javaloader to wipe the new unit, but now AppLoader continues to give me the following error after it detects the USB and is searching the device:
AppName: loader.exe AppVer: 184.108.40.206 ModName: loader.exe
ModVer: 220.127.116.11 Offset: 000e2998
The error when using DM reads:
"A fatal error has occurred while updating your device's software. Please try again."
The battery has to be in the unit. When I leave it out, the USB connection sticks at "0" or "UNKNOWN," and AppLoader ends up giving me the error. I've spent 7 hours today dealing with this and I don't know what else to do.
I have the same problem when I try to use DM to do the installation.
I've gone through and deleted the vendor.xml files and the virtual ones. I've also uninstalled and reinstalled DM and the OS and deleted the Automatic Update feature. I had the same issue this weekend with the other 8830 unit that had an error 507, for which Verizon ordered this replacement unit for me. Unfortunately, I dont remember which of the million things I tried worked the last time. I just remember being exasperated, fruatrated, and surprised when I finally made it to the applications screen and could run the installation.
Any suggestions? I've reached a point of desperation. My original unit is running OK now, but I decided I might as well switch to the replacement unit...unless I can't get an OS back on it. Any help will be appreciated. I've Googled and searched the forums, but I can't get far enough into AppLoader to do anything. (Already been to "Nuked BlackBerry," "Run when BB device isn't detected," etc...all the greatest hits I could find.)