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Old 10-03-2005, 11:53 AM   #1 (permalink)
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Unhappy Broken Keyboard / Change Password (Desktop Manager)

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My Blackberry's keyboard is broken... and I can't even access my BB because the keys that don't work are part of my password...

What do I do?

I have a VZW BlackBerry 7750, and all the keys work except two rows:
|W|E|
|S|D|
|Z|X|

All the rest of the keys on the board work fine, but the first letter of my BB password is "Z" and I am SOL...

I have tried disconnecting the battery for 1 min and re-inserting it, I have tried slamming the keys, and nothing seem's to work....


Anyone have similar problems / any suggestions ?


***EDIT***
Just got off the phone with VZW, and luckly I am still under warrenty...
They are sending me out a new BB 7750, should get here in 3-5 biz days...

I have connected my BB to my computer via USB dongle, and I have sucessfully backed-up everything on it, using "Desktop Manager", I entered the Password on my computer and all is well...

Is there anyway to change the password on the BB via Desktop Manager ? or via another third party application ?

If I could change the PW, then I could make it something that doesn't contain one of the broken keys on the keyboard.

Pleaze Help
-BassKozz
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Old 10-03-2005, 01:06 PM   #2 (permalink)
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You may have to use "javaloader -usb wipe" at the command prompt with the BlackBerry connected over the USB cable. This will erase your BlackBerry and start clean, without a password. Remember to backup your BlackBerry first.

Also, why not upgrade to a BlackBerry 7250?
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Old 10-03-2005, 03:20 PM   #3 (permalink)
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Quote:
Originally Posted by Mark Rejhon
Also, why not upgrade to a BlackBerry 7250?
Whats the difference between the two ?
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Old 10-03-2005, 03:52 PM   #4 (permalink)
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Here is RIM's comparison of the two.
http://www.blackberry.com/compare/compare.do;jsessionid=1c3034da2edf$C3$27$0TR?handh elds=21&handhelds=201&method=getFeatureView&x=40&y =10
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BB Tour 9650


Running OS 6.0.0.524
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Old 10-03-2005, 05:39 PM   #5 (permalink)
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Quote:
Originally Posted by KonTiki
Here is RIM's comparison of the two.
http://www.blackberry.com/compare/compare.do;jsessionid=1c3034da2edf$C3$27$0TR?handh elds=21&handhelds=201&method=getFeatureView&x=40&y =10
Link doesn't work... it spitsback the following error:
500 Unhandled exception thrown from /lib/layouts/bbLayout.jsp:27
Unhandled exception thrown from /lib/layouts/bbLayout.jsp:27
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Old 10-03-2005, 05:41 PM   #6 (permalink)
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This link works:
http://www.blackberry.com/compare/co...View&x=43&y=15

***EDIT***
Not much difference except for Memory & BLueTooth...

Does it matter if your BB's memory is full (e-mails)?
How does it handle FULL memory?

Last edited by BassKozz : 10-03-2005 at 05:44 PM.
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Old 10-03-2005, 05:42 PM   #7 (permalink)
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Does the 7250 support EVDO ?

Anyone know if Verizon is going to come out with a BB that supports EVDO ?
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