Greetings all, I desperately need help with an issue. I work for the University of Washington. My IT guy is really busy, and asked me to research this problem. Here it is. We have 5 blackberry 7250 handhelds. We are running through a BES, and mine is the only one that keeps loosing the service book every few days. The only thing I can think of is that the 4 other users are in Seattle, and I am 4 hours southwest of Seattle. We are on the Verizon wireless network. So when I receive an e-mail that is long or has an attachment it says service book not found. Then I get a hold of the IT guy and he re-sends the book and everything is ok for a few days, or even a couple of weeks. I have had my unit for about three months now and have lost the service book a dozen times. Any ideas? Thanks in advance.