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-   -   Locked out of phone (http://www.blackberryforums.com/general-blackberry-discussion/170368-locked-out-phone.html)

lk43 01-13-2009 06:01 PM

Locked out of phone
 
Hello,

I accidently locked myself out of my phone. My phone had a password to it, and I forgot the password and already used up the set amount of tries that I was allowed. I called customer service and the blackberry technical support for my blackberry 7230 and they are asking me to type in blackberry as my new password. My question is, if I do that will that erase all my data and set me back to my default system restoration? Or will it have my old messages/data but just erase my forgotten passwrord.

Is there anything available for me to save my data even if I am locked out?
My data is very important to me, and I do not wish to loose it.

Thanks for your help!

Thatzmister2u 01-13-2009 06:03 PM

Quote:

Originally Posted by lk43 (Post 1245950)
Hello,

I accidently locked myself out of my phone. My phone had a password to it, and I forgot the password and already used up the set amount of tries that I was allowed. I called customer service and the blackberry technical support for my blackberry 7230 and they are asking me to type in blackberry as my new password. My question is, if I do that will that erase all my data and set me back to my default system restoration? Or will it have my old messages/data but just erase my forgotten passwrord.

Is there anything available for me to save my data even if I am locked out?
My data is very important to me, and I do not wish to use it.

Thanks for your help!

Yes, you will lose the data. If you cannot remember the password there is no way around it. I'm very sorry.

E-

NJBlackBerry 01-13-2009 06:08 PM

I guess you never used the Backup facility included in Desktop Manager.

ezrunner 01-13-2009 06:33 PM

Wirelessly posted (hope is everything!)

Tough lesson learned

lk43 01-14-2009 07:51 AM

Thank you very much for your help.


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