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Old 01-20-2009, 06:18 PM   #1 (permalink)
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Hi, i have just recieved my blackberry curve 8900 and i am rather confused as i have never used one of these before.

i run an internet business and get lots of e-mails so i wanted to be able to get e-mails on my phone but still want to be able to get them on my computer.

when i reply to a message from my phone i would like that sent message to also be in my sent messages folder on my desktops outlook

i set up an an e-mail using my isp's webmail details, i.e username and password and the handset started recieving my e-mails and when i opened outlook they came into the inbox here too.

however, the ones i had already replied to on my phone were not marked 'as read' in my outlook inbox and those replies were not in my sent items file

is it possible to get the phone to do these things or do i need a whole IT team and some special software to do these things

any help would be much appreciated as i have been looking but cannot find ny answers

on a much easier note, is there a send/recieve function or 'get mail' function so i can check for new mail whenever i want or do you just have to wait for the phone to check for it

cheers
cohod
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Old 01-20-2009, 06:23 PM   #2 (permalink)
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You may be more interested in a hosted exchange service with BES. This will give you the true reconciliation you're after. BIS (personal) email setup does not offer this. You get some reconciliation with IMAP setup vs. POP but it's still not as good as BES.
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Old 01-20-2009, 06:27 PM   #3 (permalink)
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Hi, thanks for the reply

i did not really understand any of that, i am not massively techie, is getting a hosted exchange servive with BES complicated - does it take a lot of setting up?

could you point me in the right direction

thanks for your help

cheers
JIM
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Old 01-20-2009, 06:45 PM   #4 (permalink)
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Check out Link2Exchange or Exchange My Mail for hosted solutions for your Blackberry. They're very easy to set up, much like adding an email account on your Blackberry. You pay an additional monthly fee for these services, on top of whatever you currently spend on a Blackberry Data Plan now.

BES is Blackberry Enterprise Server, the corporate data connection where your company connects you to their internal Blackberry mail system. The above links are similar solutions but for individuals who don't have a big corporation running a BES.

BIS is Blackberry Internet Service, the data plan type that most of us non-corporate types use. What you lose with BIS vs BES is wireless sync of your calendar, contacts, and full email sync. Lately, however, lots of email providers have upgraded their services so if you set up your personal email account as an IMAP account and use BIS, you get some of the email syncing previously only for BES users. For example, my Apple .Mac/MobileMe became instant push to my BB recently. I also get my sent items automatically put into a "sent items" folder on my home computer. And if I open an email on my BB, it shows up as read on my desktop. Similarly, if I delete an email on my BB, that email is in a "deleted items" folder on my desktop. But these features are on a provider-by-provider basis and can be inconsistent.
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Old 01-20-2009, 06:52 PM   #5 (permalink)
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thanks man, really appreciate that, i will look into it tomorrow, i might gor for the BES but i guess if i get an e-mail account that does everything with BIS and forward all my existing mail to that i should be able to do what i wanted to do

thanks again
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Old 01-20-2009, 07:53 PM   #6 (permalink)
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Email using BIS, which is what you are currently using I think, does not sync.

You can set up each email account to automatically send you a copy of outgoing mail, but that goes into the inbox. You will have to manually move them to sent. I have 7 email accounts coming to my BB from clients and to my company. It is a hassle but I live with it. I don't want to pay the extra data plan charge and monthly hosted BES fees.

As to your other question, you can't change the mail delivery for BIS. Mail is automatically pushed to the device by RIM.

As a new user, I suggest that you read the user guide that came with your device, the FAQ here on the site (link in my sig block) and also Stinsonddog's tips (link also in my sig block). In addition, checkout the SEARCH function as you might be able to answer a question using it rather than waiting for a response.

Enjoy the BB experience and welcome to the forums!
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