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Old 01-21-2009, 09:08 AM   #1 (permalink)
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Hi there everyone, this is my first post so sorry if i've put it in the wrong place

I have just been billed for 695.13 as i have apparently exceeded my unlimited data allowance of 3GB. i used 93GB. i feel at most i have used 2GB is there anyway i can view total data downloaded on my phone, to fight my case. Many thanks

Tom
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Old 01-21-2009, 09:16 AM   #2 (permalink)
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93GB!!!!

Whow!! What have you been downloading??? Have you been using it as a modem for your PC?

I don't think there's a way to tell on your BlackBerry, but that much data would take about 67 days (24 hours a day, 7 days a week) to download on a standard connection.

I think O2 got the bill wrong there!
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Old 01-21-2009, 11:29 AM   #3 (permalink)
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Wirelessly posted

Yikes!!!!!

Isn't your phone bill itemised? Mine lists all date used date and time etc.

Now, o2 has an unlimited excessive use policy (I'm on wap so can't see your bb type) This however does not cover mobileweb which you use when tethering or running applications via APN settings.

Which package were you on exactly ?
It does seem an extraordinary amount though, best of luck in your deals with o2!!
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Old 01-21-2009, 03:57 PM   #4 (permalink)
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97 Gb is a HUGE amount of data to transfer even on a broadband connection.
Were you streaming anything or doing massive downloads?

You can't get that high even if you surf the web 24/7 and write emails every second...
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Old 01-21-2009, 04:30 PM   #5 (permalink)
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That means you were downloading 35 kb per second (if my calculations are correct), GPRS can give 384 kbps so it is totally possible that you were streaming something constantly but on a blackberry??? I doubt it, was it connected to your PC mate...I think so

Still your online bill should detail all data used. I hope it was a mistake by O2 for your sake!!
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Old 03-11-2009, 01:21 PM   #6 (permalink)
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Hi I'm having kind same problem O2 blocked me saying that you go over the limit. When I asked how much? they said that my unbilled charges 701. I'm on O2 unlimited. so how is that unlimited then? Had upgraded to BB on 13 Jan first bill 6 feb 0.00 unbilled charges next one 7 march 0.00 unbilled charges and in 5 days apear 700. Is anyone had same?
i used slingplayer on BB a bit but not constantly. is that can be a problem?.

P.S if that a problem why they let me go so far if credit limit is only 170

Thanks
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Old 03-11-2009, 02:00 PM   #7 (permalink)
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Slingplayer is a MAJOR data user! That's the culprit right there I'd bet. The other thing would be tethering a laptop.
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